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Whirlpool Corporation in Mexico is seeking a Senior Analyst MX Import Operations to lead and optimize import activities for manufacturing facilities. You will manage relationships with customs brokers, logistics providers, and 3PLs, driving end-to-end improvement from origin to final destination.
The role emphasizes cost control, service excellence, and data-driven decisions to meet KPIs. Experience in international transportation for Mexico and strong English/Spanish communication are required,
Requisition ID: 71390
Whirlpool Corporation (NYSE: WHR) is a leading home appliance company, in constant pursuit of improving life at home. As the only major U.S.-based manufacturer of kitchen and laundry appliances, the company is driving meaningful innovation to meet the evolving needs of consumers through its iconic brand portfolio, including Whirlpool, KitchenAid, JennAir, Maytag, Amana, Brastemp, Consul, and InSinkErator. In 2024, the company reported approximately $17 billion in annual sales - close to 90% of which were in the Americas - 44,000 employees, and 40 manufacturing and technology research centers. Additional information about the company can be found at WhirlpoolCorp.com.
Senior Analyst MX Import Operations will work as part of Whirlpool’s Transportation and Trade Compliance team,collaborating with a wide range of internal and external stakeholders to drive strategic improvements of Whirlpool’simport operations for our Mexico manufacturing plants. The person in this role will work closely with Whirlpool’s
logistics partners, customs brokers, overseas suppliers and various Whirlpool functions to optimize our importperformance. Responsibilities will include oversight and accountability for our operations, our budget, continuousimprovement, cost saving initiatives and speed & efficiency of overall processes.
This position is responsible for overseeing and improving operations involving Whirlpool’s Customs Brokers, LogisticsProviders, External Warehouses, and Whirlpool process partners on the importation of components for WhirlpoolMexico’s manufacturing facilities from overseas suppliers. You will be responsible for driving strategic transformationinvolving North American import operations to include end to end ownership from point of origin through delivery tofinal destination. Responsibilities will be heavily focused on optimizing our import operations while identifying andleading initiatives to mitigate non-standard spend. You will be required to strategically balance service objectives, costreduction initiatives, inventory management, customer needs, and removing constraints to achieve optimal results. Thisrole will require collaboration and leadership with third party logistics providers, overseas suppliers, and variousWhirlpool functions. This position will also serve as backup to the other members of the group as needed and workcollectively with other International Operations team members on identifying and implementing process improvements.
Your responsibilities will include Champion Flawless Execution of Operations: Collaborate with logistics / warehousing operations,manufacturing, material planning, foreign trade, purchasing, finance, carriers, customs brokers and3PL’s to exceed business goals. Strategically balance service objectives, cost reduction initiatives,
inventory management, production scheduling and capacity constraints to achieve optimal results. Guide and Consult process partners: Support others through education on import operations tofacilitate process partner initiatives. Lead efforts to improve Intransit reporting and visibility to supportoperations and financial reporting. Lead Issue Resolution: Investigate root cause and drive corrective actions to meet or exceed our KPIs. Coordinate resolution of issues with our internal and external process partners ( suppliers, oceancarriers, foreign trade, VMI warehouses, manufacturing factories, freight forwarders, customs brokersand Whirlpool material planning). Optimize Performance: Introduce efficiency and effectiveness in areas jeopardizing best cost andservice. Leverage Data for Success: Utilize strong analytical skills to identify opportunities for improvement, implement data-driven solutions, and measure the impact of your initiatives. Promote Exceptional Customer Service: Role model behavior for coworkers and process partners forstrong communication and a sense of urgency, prompt responses and value added thought leadership. Facilitate, Reinforce and Bolster Financial Reporting and Budget: Oversee and optimize $30M+ budgetcovering transportation spend involving ocean carriers, NVOs, manufacturing plants and vendormanaged warehouses. Gather necessary information to create accurate financial outlooks of spend,
analyze gaps, and monitor/mitigate non-standard spend. Lead Innovation: Cross collaborate with our process partners to identify improvements and spearhead implementation of initiatives to enhance import operations, reduce costs, and elevate service levels. Drive Strategic Transformation: Play a pivotal role in annual and ongoing transportation bids with ourcarriers and Procurement and gather best in class operational processes that can positively influence our import transportation strategy. Strengthen Succession Planning: Cross train on all operations (custom classification, carte porte,freight invoice processing, shipping instructions, Fed Ex labeling, expedites, carrier allocations) to lend support as needed to colleagues. Minimum requirements Bachelors Degree in Supply Chain, logistics, business management or related field Demonstrated Job History at the same company for 2+ years Ability to work in professional manner in the office Strong communication skills including formal and informal and both written and verbal English and Spanish language proficiency Preferred skills and experiences In depth knowledge of import operations and international transportation for Mexico Importation Strong problem solving skills and resourcefulness for resolution and finding subject matter experts (SMEs) to assist Financial knowledge of budget management, outlooking future spend and gap analysis Demonstrated service-oriented attitude and proactive approach to tasks Ability to work independently and properly prioritize workloads and other assignment Ability to multi-task timely/accurately with strong organization skills and attention to detail Ability to collaborate cross functionally Ability to make sound fact-based decisions in a timely manner even in the face of ambiguity Ability to think strategically Strong communication skills with leadership and process partners to promote collaboration Project Management skills Strong working knowledge of computers and software including: Google tools / MS Office apps International / multicultural experience is desirable
See what it's like to work at Whirlpool by visiting Whirlpool Careers. Additional information about the company can be found on Facebook, Twitter, LinkedIn, Instagram and YouTube.
Whirlpool Corporation is committed to equal employment opportunity and prohibits any discrimination on the basis of race or ethnicity, religion, sex, pregnancy, gender expression or identity, sexual orientation, age, physical or mental disability, veteran status, or any other category protected by applicable law.