Senior Account Manager

Element Fleet Management; Ciudad de México; Híbrido; MXN 700,000 - 900,000; Jornada completa

Descripción de la vacante

A leading fleet management company in Mexico City is seeking a Relationship Manager responsible for nurturing client relationships and driving business growth. The ideal candidate will have at least 5 years of business experience, strong interpersonal skills, and a proactive approach. This position offers a competitive salary, bonuses, and benefits that promote a work-life balance, including a hybrid work model and health insurance.

Servicios

Competitive base salary

Annual bonus

Retirement plan with company contribution

Grocery and restaurant vouchers

Support for sports activities

Medical and life insurance

Flexible schedules

Free parking

Formación

• Must be proficient in English language (both written and oral).
• Willingness to travel up to 25% of the time.
• Adaptability to fast-paced, evolving environments.

Responsabilidades

• Nurture existing client relationships and build trust.
• Coordinate the end-to-end sales process for asset onboarding.
• Develop and execute strategic account plans.
• Identify best practices to enhance client loyalty.
• Introduce new products and services to existing clients.

Conocimientos

Strong business acumen

Excellent interpersonal skills

Analytical ability

Strategic thinking

Negotiation skills

Communication skills

Emotional intelligence

Educación

Minimum of 5 years of relevant business experience

MBA desirable

Experience in vehicle management or related industry

Descripción del empleo

Get started on an exciting career at Element!

Element employees make a difference in the lives of others every day. We are re-defining the fleet management industry to be people first, then business – delivering on our promise of a superior client experience. This takes hard work and innovation, and we need more like-minded people on our team.

Relationship Managers are responsible for nurturing one of our most valuable assets: our existing clients. Their ultimate goal is to proactively build long-term relationships that foster trust and loyalty, while driving business growth through increased service adoption and identifying new opportunities within each fleet.

Working closely with internal teams, they continuously seek ways to optimize client performance, generate cost savings, and align with client goals and practices. To succeed in this role, Relationship Managers must demonstrate strong business acumen, a deep understanding of our operational and product offering, excellent interpersonal skills, and a proactive mindset that anticipates client needs and delivers results.

• Generate share of wallet opportunities with existing customers. Identify needs and develop proposals with Elements value added services. Coordinate end to end sales process for a new asset and service on boarding (this will include risk underwriting process, customer visits, contract negotiation and implementation process)
• Accountable for the overall relationship management of clients. Primary point of contact. Coordinate internal areas in order to meet day to day or new requirements. Meet clients to maintain and grow business relationship. Oversee line renewals and legal changes.
• New products & services introduction with existing clients to enhance profitability. Presentation of new products to clients once rolled out.
• Responsible for the development, planning and execution of a strategic account plan. Including coordinating with strategic consulting projects and business reviews
• Identify and articulate best practices within the industry. Demonstrated analytical ability, critical reasoning and strategic thinking in order to generate loyalty with customers

Education and Experience

• Minimum of 5 years of relevant business experience.
• MBA Desirable
• Project Management success stories
• Proficient in English language (both written and oral)
• Experience within the vehicle management or a related financial/asset-based industry is preferred
• Willingness to travel up to 25% of time dependent on client portfolio and location
• Adaptability to fast-paced, evolving environments with shifting client needs.
• Exceptional communication skills—both verbal and written—with the ability to influence senior decision‑makers and navigate challenging conversation
• World‑class negotiation skills and a proven track record of driving revenue growth and business expansion
• Strong emotional intelligence and executive presence, with the ability to maintain trust during periods of internal or external disruption.
• Strategic thinker with a proactive mindset and ability to anticipate and solve problems before they escape.

What’s in it for You

At Element, we recognize our team’s efforts with a competitive compensation package and benefits that go beyond legal requirements:

• Competitive base salary
• Annual bonus
• Savings fund and savings account
• Retirement plan with company contribution
• Grocery and restaurant vouchers
• Support for sports activities

Additionally, we offer non-monetary benefits that enhance your quality of life, serve the needs of you and your family and foster a culture of wellness: medical and life insurance, flexible schedules, a hybrid work model, and free parking.

We are a culture of innovation, empowerment, decision‑making, and accountability.

Candidates must be willing to comply with a pre‑employment background check.

Element Fleet Management and its wholly owned subsidiaries are an equal opportunity employer committed to diversity, equity, inclusion, and belonging. We are pleased to consider all qualified applicants for employment without regard to race, color, religion, gender identity, age, sex, sexual orientation, disability, national origin, Aboriginal/Native American status, protected veterans’ status or any other legally-protected factors. Disability‑related accommodations during the application and interview process are available upon request. Should you require an accommodation with our hiring process please send an email to [e-mail] or call 55 5018 7100.