Security Leader — Incident & Crisis Response

Kerma Games; Monterrey; On-site; MXN 900,000 - 1,500,000; Full time

Job summary

Kerma Games in Monterrey, Mexico, is seeking a Head of Security to ensure safe, compliant operations across all facilities. You will oversee incident response, coordinate external security providers, and maintain direct communication with senior management and local authorities when required.

The role demands strong leadership, crisis management, and a deep understanding of risk. You will make sound decisions under pressure, uphold integrity and discretion, and coordinate closely with internal

Qualifications

• Previous experience in security management, preferably in regulated or operational environments.
• Experience working with external security providers and authorities.
• Availability to respond to incidents as required.

Responsibilities

• Ensure that all operational activities are carried out safely and in accordance with established procedures.
• Manage, resolve, and report any incidents to senior leadership and executive management.
• Maintain direct communication with law enforcement authorities when necessary.
• Handle and manage situations that may arise both inside and outside the facilities.
• Lead and coordinate contracted external security personnel.
• Maintain direct and ongoing communication with General Management.
• Strong leadership and crisis management skills.
• Ability to make sound decisions under pressure.
• High level of integrity, discretion, and professionalism.
• Excellent communication and coordination skills.
• Strong understanding of security protocols and risk management.

Skills

Incident management

Security leadership

Crisis management

Risk assessment

Stakeholder communication

Job description

Kerma Games in Monterrey, Mexico, is seeking a Head of Security to ensure safe, compliant operations across all facilities. You will oversee incident response, coordinate external security providers, and maintain direct communication with senior management and local authorities when required.

The role demands strong leadership, crisis management, and a deep understanding of risk. You will make sound decisions under pressure, uphold integrity and discretion, and coordinate closely with internal