Sap Ewm

Crest IT Resources LLC; Mexicali; Ibrido; MXN 1.119.000 - 1.679.000; Tempo pieno

Descrizione del lavoro

Crest IT Resources LLC is seeking a Spanish-speaking SAP EWM Support Engineer to provide hands-on support, troubleshooting, and validation for warehouse execution scenarios.

The role covers inbound/outbound/inventory processes, SIT/UAT validation, and collaboration with business and technical teams. It is a hybrid arrangement with remote Mon/Fri and on-site Tue–Thu, as the client moves toward a 5-day office schedule.

Competenze

• Experience supporting SAP EWM: inbound, outbound, inventory, picking, packing, and put away.
• Experience with SIT and UAT and validation of fixes.
• Ability to troubleshoot independently and work cross-functionally with business and IT teams.

Mansioni

• Provide hands-on SAP EWM support, troubleshooting, and validation for warehouse execution scenarios.
• Support SAP EWM processes across Inbound, Outbound, Inventory, Picking, Packing, and Put Away.
• Investigate incidents, coordinate fixes with relevant teams.
• Participate in SIT and UAT to ensure solutions meet requirements.
• Document findings and support outcomes to improve knowledge and reduce repeats.
• Adapt to hybrid schedule Mon/Fri remote; Tue–Thu on-site during transition to 5-day in-office.

Conoscenze

Spanish speaking

SAP EWM

SIT/UAT

Troubleshooting

Stakeholder comms

Descrizione del lavoro

Crest IT Resources LLC is a US-based IT consulting and staff augmentation firm headquartered in Plano, Texas. We help mid-market and enterprise organizations scale their technology teams quickly with pre-vetted, interview-ready engineers. For this engagement, we are supporting a client’s SAP Extended Warehouse Management (SAP EWM) operations and ongoing warehouse logistics capabilities. The consultant will help maintain and improve inbound/outbound and execution flows across inventory-related processes, while partnering with stakeholders to validate changes through SIT and UAT. The goal is reliable day-to-day support and smooth transitions as the client moves from partial remote coverage to a fully office-based schedule.

Responsibilities

We are looking for a Spanish-speaking SAP EWM Support Engineer to provide hands-on support, troubleshooting, and validation for warehouse execution scenarios.

• Support and troubleshoot SAP EWM processes across Inbound, Outbound, Inventory, Picking, Packing, and Put Away.
• Investigate incidents, resolve issues, and coordinate fixes with the appropriate teams when deeper analysis is required.
• Participate in testing activities, including SIT and UAT, to ensure solutions meet functional and operational requirements.
• Document findings and support outcomes to help improve knowledge and reduce repeat incidents.
• Maintain ownership of assigned tasks and drive continuous improvement of the support approach.
• Work effectively within a hybrid schedule (Mon/Fri remote; Tue–Thu on-site now) while the client transitions toward a 5-day in-office work model.

Requirements

We need someone who can support critical SAP EWM warehouse operations and communicate clearly with stakeholders in Spanish.

• Language: Spanish speaking is a must.
• SAP Expertise: Proven experience supporting SAP EWM, including practical knowledge of Inbound, Outbound, Inventory, Picking, Packing, and Put Away.
• Testing: Experience in SIT and UAT, including participation in validation of fixes and enhancements.
• Support Mindset: Strong sense of responsibility and the ability to troubleshoot independently.
• Collaboration & Communication: Ability to work cross-functionally with business and technical teams; clear, professional communication.
• Flexibility: Must be able to work in the current hybrid arrangement (Mon/Fri remote; Tue–Thu from office) and adapt as the client moves to a 5-day in-office schedule.
• Ownership & Continuous Improvement: We value candidates who enjoy taking ownership and continuously improving processes and outcomes.

Desirable (Nice to Have)

• Knowledge of warehouse management concepts such as Labor Management, Yard Management, and RF Framework.
• Prior experience supporting EWM areas beyond core warehouse execution (e.g., expanded configuration or additional logistics integrations).
• Experience working with structured testing cycles and defect resolution workflows.

Work Setup & Tailoring

We will tailor the work setup to client needs with Colombia or Chile localization. The role is currently hybrid—Mon/Fri remote and Tue–Thu from office—with the client moving toward a 5-day work from office schedule. If you are an SAP EWM professional who enjoys ownership, continuous improvement, and supporting mission-critical finance/warehouse operations, we would like to meet you.