Remote Work: Yes
Overview
At Zebra, we are a community of innovators who come together to create new ways of working. United by curiosity and a culture of caring, we develop smart solutions that anticipate our customer’s and partner’s needs and solve their challenges.
Being a part of Zebra Nation means you are seen, heard, valued, and respected. Drawing from our unique perspectives, we collaborate to deliver on our purpose. Here you are a part of a team pushing boundaries today to redefine the work of tomorrow for organizations, their employees, and those they serve.
You’ll have opportunities to learn and lead in a forward-thinking environment, defining your path to a fulfilling career while channeling your skills toward causes you care about – locally and globally.
Come make an impact every day at Zebra.
Working with Account or Channel Management, owns development and execution of technology strategy. Designs solutions that meet customer needs and beat competition. Develops strong relationships with sales team, internal engineering, and key technical customer contacts and leverages to Zebra’s advantage; creates and delivers high impact solution presentations.
Responsibilities
- Knowledge/Expertise
- Technical Skills – Uses moderate domain/solutions knowledge
- Knowledge of Zebra – Utilizes solid understanding of all Products/Services in business
- Sales Skills – Applies Solution Selling concepts to customer situations; excellent communication and interpersonal skills
- Managerial Skills – Understands policies and practices related to role and shares ideas for improvement
- Business Acumen – Understands and explains how Zebra solutions can help customer's business results; obtains profitable revenue growth via value proposition vs. competition
- Market/customer Knowledge – Uses full knowledge of customer's business and market economics/trends to position effectively versus competition
- Solution Complexity/Strategic Thinking
- Nature of Problems Solved – Solves routine problems of moderate complexity (e.g. verifying technical compatibility) at the customer level
- Role in Addressing Problems – Understands and resolves problems with support from technical resources
- Complexity of Solutions – Typically medium complexity (e.g. value proposition vs. competition), but may have some complex projects that require unique coordination of technical resources
- Freedom to Act
- Level of Guidance – Works under general supervision. Makes decisions of moderate complexity that impact deliverables of projects; exercises judgment in approach, sometimes requiring and assessing tradeoffs
- Takes Direction From – Group Manager and Directors
- Customer Interface
- Role – Acts independently or as a team lead for ad-hoc teams
- Level of Customer Contact – Buyers/decision makers for small and mid-sized deals and end users
- Main Level of Interaction – Responsible for influencing the customer to purchase moderate size projects
- Required Knowledge of Customer – Operational strategies for success and competitors
- Accountability
- Business and Financial Impact – Responsible for individual revenue attainment with established prices and personal expenses
- Relative Size and Scope – Moderate to average individual quota size for business and like roles
- Types of Projects – Many transactions with some moderately complex deals
- Strategic Impact for Zebra – Medium/mid-term
Qualifications
- Engineering degree or equivalent experience preferred
- 2-5 years of relevant work experience
- Uses moderate domain/solutions knowledge
- Applies Solution Selling concepts to customer situations; excellent communication and interpersonal skills
- Understands policies and practices related to role and shares ideas for improvement
- Higher level technical skills than typical sales criteria
Preferred Qualifications
- Solution Selling – The ability to apply solution selling concepts to understand and address customer needs is a key requirement.
- Strategy Development – Sales Engineers are expected to own and execute the technology strategy, designing solutions that meet customer needs and surpass the competition.
- Presentation Skills – Creating and delivering high-impact solution presentations to both technical and non-technical audiences is a frequent responsibility.
- Business Acumen – A deep understanding of a customer's business, market trends, and economic factors is needed to effectively position Zebra's value proposition.
- Collaboration – Working closely with Account Managers, Channel Account Managers, and internal engineering teams is essential for success.
To protect candidates from falling victim to online fraudulent activity involving fake job postings and employment offers, please be aware our recruiters will always connect with you via @zebra.com email accounts. Applications are only accepted through our applicant tracking system and only accept personal identifying information through that system. Our Talent Acquisition team will not ask for you to provide personal identifying information via e-mail or outside of the system. If you are a victim of identity theft contact your local police department.