Room Service & Mercado Assistant Manager

Four Seasons Hotels and Resorts; San Lucas; Presencial; MXN 687,000 - 1,032,000; Jornada completa

Descripción de la vacante

A luxury hotel chain in Cabo San Lucas is seeking a Room Service & Mercado Assistant Manager. The role involves supervising the Room Service operations, ensuring all standards are met while leading the team effectively. Candidates must have experience in food & beverage management and possess a degree in hospitality. Fluency in English and Spanish is necessary. This position offers opportunities for career growth and connection within a caring work environment.

Servicios

Opportunities for career growth

Free accommodation at properties

Positive team culture

Formación

• Experience supervising food & beverage operations is essential.
• Must possess a college degree related to hospitality or equivalent.
• Fluent in both English and Spanish required.

Responsabilidades

• Supervise Room Service & Mercado operations.
• Ensure compliance with service standards.
• Manage payroll system and storeroom requisitions.

Conocimientos

Multiple food & beverage assistant dept head experience

Strong knowledge of Room Service operations

English and Spanish proficiency

Attention to detail

Conflict resolution skills

Proactive attitude

Educación

College degree in hotel/restaurant management or equivalent experience

Herramientas

Food & beverage computer systems

Descripción del empleo

About Four Seasons

About Four Seasons: Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture. At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.

About the location

On the stunning southern coast of Mexico’s Baja peninsula, experience Cabo’s Golden Corridor with Mexican chic and a cool Mediterranean vibe. In the heart of all the action, the coveted community of Cabo Del Sol is home to our modern hacienda-style village, with sparkling ocean views throughout. Create magical memories as hearts beat to the rhythm of Mexican music, art and culture – embraced by the warmth of our Four Seasons “familia.”

Be a part of something truly special! Join the team of Four Seasons Cabo San Lucas at Cabo Del Sol as Room Service & Mercado Assistant Manager. On the stunning southern coast of Mexico’s Baja peninsula, experience Cabo’s Golden Corridor, ideally located between Cabo San Lucas and San José del Cabo. In the heart of all the action, the coveted community of Cabo Del Sol is home to our modern hacienda-style village, with sparkling ocean views throughout. Create magical memories as hearts beat to the rhythm of Mexican music, art and culture – embraced by the warmth of our Four Seasons “familia.” This ultra-luxury ocean-front resort will include 96 beautifully appointed guestrooms and 61 Residences, Amenities will include three restaurants, five bars, three pools, an open-air fitness center designed by celebrity trainer Harley Pasternak, Spa with ten treatment rooms and relaxation oasis, and The Clubhouse. The Clubhouse is perched above the resort with sweeping Ocean views, and it is being designed as THE place to host spectacular weddings and events for up to 250 people. It will feature an event lawn for ceremonies, an indoor/outdoor ballroom, living room space for entertaining, and a bridal suite.

Target Hire Date

Target Hire Date: January 2026

The management level for this position is

The management level for this position is:

The role of the Room Service & Mercado Assistant Manager

The role of the Room Service & Mercado Assistant Manager

You will be responsible for supervising compliance with standards in the operation Room Service & Mercado; Her/him will oversee the organization of the operation and the service in all department activities.

Knowledge and Skills

• Previous experience in multiple food & beverage assistant dept head experience
• Strong knowledge of the service and operation of Room Service in F&B.
• A college degree specializing in hotel/restaurant management or equivalent experience is required.
• Ability to operate computer equipment and other food & beverage computer systems.
• Be Proactive
• Attention to detail.
• Strong conflict and crisis resolution skills.
• Able to multitask and prioritize workload and projects simultaneously and efficiently.
• High level in reading, writing and oral proficiency in the English and Spanish language.
• Assertive communication and effective.
• Proven interpersonal skills with a track record of successful client interactions.

Essential Functions

• Be constantly updated on occupancy percentages.
• Update and correct management of the payroll system.
• Make storeroom requisitions, taking care of the financial side but ensuring the operational and service side.
• Help make purchase orders in the absence of the manager.
• Maximize and supervise resources for the performance of employee functions in the department, always avoiding misuse and waste, and always teaching how to preserve equipment in operation.
• Supervise compliance with product rotation. First in first out.
• Assist in inventories of equipment and operational products.
• Follow up on employees training and follow the procedures to perform tasks with operational systems

What to Expect

• Be part of a caring team with a family spirit
• Have opportunities to build a successful career with global potential

• Work in a diverse and challenging environment and engage with the leadership team
• Be recognized for your accomplishments.

About Four Seasons Hotels & Resorts

Four Seasons Hotels and Resorts opened its first hotel in 1961 and its story is a tale of continual innovation, remarkable expansion and a single-minded dedication to the highest of standards. For over 50 years, Four Seasons has transformed the hospitality industry by combining friendliness and efficiency with the finest traditions of international hotel keeping.

Service Culture

Currently operating 126 hotels and resorts, and 45 residential properties in major city centers and resort destinations in 47 countries, and with more than 50 projects under planning or development, Four Seasons consistently ranks among the world\'s best hotels and most prestigious brands in reader polls, traveler reviews and industry awards. Our greatest asset, and the key to our success, is our people. We believe that each of us needs a sense of dignity, pride, and satisfaction in what we do.

What it is Like to Work for Four Seasons Hotels & Resorts

At Four Seasons, we guide all of our actions by the Golden Rule: “Treat others the way you would like to be treated.” Here, you will get to work on a team that is built on mutual respect, collaboration, excellent service and a passion for service. As a luxury brand, your work will be also guided by very strict standards to ensure a high level of quality and service at all times. Expect to work hard but have fun and learn along the way, taking your career, experience and skills to the next level. As an added bonus, working with Four Seasons gives you the opportunity to work for an international company and travel all over the world while staying at incredible properties for free!

Learn more by visiting us at:

Company Site: www.fourseasons.com

Our Careers: Four Seasons Careers (myworkdayjobs.com)

LinkedIn: https://www.linkedin.com/company/four-seasons-hotels-and-resorts

Facebook: https://www.facebook.com/FourSeasonsJobs

Twitter: https://twitter.com/FourSeasonsJobs

We look forward to receiving your application!

Please note that due to the large number of responses we receive, only candidates being considered for the above position will be contacted for an interview.