Restaurant Manager (Waldorf Astoria Riviera Maya)

Hilton Worldwide, Inc.; Cancún; Presencial; MXN 629,000 - 899,000; Jornada completa

Descripción de la vacante

A leading hospitality company in Cancun seeks a Restaurant Manager responsible for managing operations and enhancing guest experiences. The ideal candidate will recruit and develop a strong team while achieving financial targets and driving sales. Candidates should possess management experience and a willingness to ensure exceptional service levels. This position offers a chance to work in a dynamic environment dedicated to hospitality excellence.

Formación

• Experience in Food and Beverage management or supervision.
• Capable of achieving financial targets.
• Compliance with Food and Beverage brand standards is essential.

Responsabilidades

• Manage operations and maintain exceptional customer service.
• Recruit, train, and develop the restaurant team.
• Drive sales to maximize revenue and work within budgets.

Conocimientos

Management and supervisory experience

Ability to meet financial targets

Ability to work under pressure

Willingness to develop team members

Flexibility to respond to various situations

Educación

Degree in relevant area

Descripción del empleo

Job Number

HOT0C7T7

Work Locations

Waldorf Astoria Riviera Maya
Carretera Federal Cancun - Tulum
Cancun 77569

A Restaurant Manager is responsible for managing restaurant operations to deliver an excellent Guest and Member experience while training staff and working within budgeted guidelines.

What will I be doing?

• Manage Restaurant operations
• Maintain exceptional levels of customer service
• Recruit, manage, train and develop the Restaurant team
• Manage guest queries in a timely and efficient manner
• Work within budgeted guidelines in relation to Food and Payroll
• Drive sales to maximize budgeted revenue
• Develop menus with other members of Food and Beverage team
• Accountable for monthly stock takes
• Incentivise team members to maximize sales and revenue
• Set departmental targets and objectives, work schedules, budgets, and policies and procedures
• Evaluate guest satisfaction levels with a focus on continuous improvement
• Ensure communication meetings are conducted and post-meeting minutes generated
• Be environmentally aware
• Assist other departments wherever necessary and maintain good working relationships
• Comply with hotel security, fire regulations and all health and safety legislation

What are we looking for?

A Restaurant Manager serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:

• Management and/or supervisory Food and Beverage experience
• Able to meet financial targets
• Ability to comply with all Food and Beverage brand standards
• Ability to work under pressure
• Willingness to develop team members and self
• Flexibility to respond to a range of different work situations

It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:

• Degree in relevant area
• Passion for delivering exceptional levels of guest service

What will it be like to work for Hilton?

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended‑stay suites and mid‑priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And our amazing Team Members are at the heart of it all!