Representante del servicio de atención al cliente

CP PACK S.A. DE C.V.; Chihuahua; Presencial; MXN 50,000 - 200,000; Jornada completa

Descripción de la vacante

A customer service-oriented company in Chihuahua is seeking a candidate who loves talking to people and solving issues. Responsibilities include communicating with customers via phone, email, and chat, providing knowledgeable answers about products, and data entry. Ideal candidates have 1-3 years of relevant experience and exceptional verbal and written skills, and can prioritize multiple tasks. This position offers the opportunity to turn customers into passionate advocates for the company.

Formación

• 1-3 years of relevant work experience.
• Excellent verbal, written, and interpersonal skills.
• Ability to multi-task and prioritize work.

Responsabilidades

• Communicate with customers via phone, email, and chat.
• Provide answers to questions about product, pricing, and availability.
• Work with internal departments to meet customer's needs.
• Perform data entry in various platforms.

Conocimientos

Excellent phone etiquette

Verbal communication

Written communication

Interpersonal skills

Organizational skills

Descripción del empleo

The ideal candidate loves talking to people and proactively solving issues. You will be responsible for converting customers into passionate evangelists

Responsibilities

• Communicate with customers via phone, email and chat
• Provide knowledgeable answers to questions about product, pricing and availability
• Work with internal departments to meet customer's needs
• Data entry in various platforms

Qualifications

• At least 1 - 3 years' of relevant work experience
• Excellent phone etiquette and excellent verbal, written, and interpersonal skills
• Ability to multi-task, organize, and prioritize work