Remote US 1040 Tax Return Pro — Expert Support

Programming.com; San Pedro Garza García; Remote; MXN 1,118,000 - 1,491,000; Full time

Job summary

Programming.com is seeking an experienced Tax Expert based in Mexico to support U.S. individual income tax preparation (Form 1040) and provide exceptional customer service. This remote role requires hands‑on experience and strong knowledge of U.S.

taxation, with inquiries handled via video, phone or chat, and the use of tax software such as Lacerte, ProSeries, Drake or UltraTax. EA/CPA not required. The position role is remote from Mexico, supporting clients in the U.S.

Qualifications

• Hands-on experience with U.S. individual income tax (Form 1040).
• Strong knowledge of U.S. taxation.
• Experience using tax software such as Lacerte, ProSeries, Drake or UltraTax.

Responsibilities

• Support U.S. individual income tax preparation (Form 1040) for clients.
• Handle inquiries via video, phone or chat with excellent service.
• Work remotely from Mexico serving U.S. clients.

Skills

U.S. taxation

Customer service

Video/Phone/Chat support

Tools

Lacerte

ProSeries

Drake

UltraTax

Job description

Programming.com is seeking an experienced Tax Expert based in Mexico to support U.S. individual income tax preparation (Form 1040) and provide exceptional customer service. This remote role requires hands‑on experience and strong knowledge of U.S.

taxation, with inquiries handled via video, phone or chat, and the use of tax software such as Lacerte, ProSeries, Drake or UltraTax. EA/CPA not required. The position role is remote from Mexico, supporting clients in the U.S.