Remote Travel Experience Coordinator

Effortless travel solutions ETS; A distancia; MXN 200,000 - 400,000; Jornada completa

Descripción de la vacante

A travel solutions company is seeking a Client Experience Coordinator to provide exceptional support throughout the travel planning process. This remote role involves communicating with clients, addressing inquiries, and ensuring all travel-related information is accurate and current. Ideal candidates should possess strong interpersonal skills and previous experience in customer service. The position offers flexible scheduling, training opportunities, and a collaborative work culture.

Servicios

Flexible scheduling

Access to training and industry tools

Travel-related perks and benefits

Formación

• Previous experience in customer service or client support roles.
• Hospitality or travel-related experience preferred.
• Reliable internet connection required.

Responsabilidades

• Respond to client inquiries promptly and professionally.
• Provide personalized assistance to clients during the travel process.
• Ensure travel-related information is current and accurate.
• Maintain regular follow-up with clients for satisfaction.
• Identify and resolve client issues efficiently.

Conocimientos

Excellent communication and interpersonal skills

Previous experience in customer service or client support roles

Strong attention to detail and organizational skills

Comfortable using technology, online systems, and booking tools

Ability to work independently and manage time effectively

Descripción del empleo

A travel solutions company is seeking a Client Experience Coordinator to provide exceptional support throughout the travel planning process. This remote role involves communicating with clients, addressing inquiries, and ensuring all travel-related information is accurate and current. Ideal candidates should possess strong interpersonal skills and previous experience in customer service. The position offers flexible scheduling, training opportunities, and a collaborative work culture.