Remote Service Dispatcher: Electrical Field Ops

Motus S. De R.L. De C.V.; A distancia; MXN 200,000 - 400,000; Jornada completa

Descripción de la vacante

A leading service company is hiring an experienced Service Dispatcher to coordinate field operations from Mexico. This remote role involves managing daily schedules, confirming job readiness, and serving as the communication hub between customers and teams. The ideal candidate should have dispatch experience in electrical, HVAC, or plumbing services, fluent English and Spanish skills, and the ability to manage a high volume of tasks. This position requires a reliable internet connection and offers competitive compensation based on experience.

Servicios

Performance-based incentives

Formación

• 2+ years of dispatch experience in relevant industries.
• Ability to manage high call/message volume and frequent schedule changes.
• Experience with field service platforms like ServiceTitan or similar.

Responsabilidades

• Build and manage daily/weekly schedules for service technicians.
• Confirm job readiness before dispatch.
• Maintain accurate job status in company systems.

Conocimientos

Dispatch experience in home services

Strong English communication

Spanish fluency

Excellent multitasking under pressure

Strong computer skills

Herramientas

CRM/dispatch boards

Google Workspace/Microsoft 365

Messaging tools (Slack/Teams)

Descripción del empleo

A leading service company is hiring an experienced Service Dispatcher to coordinate field operations from Mexico. This remote role involves managing daily schedules, confirming job readiness, and serving as the communication hub between customers and teams. The ideal candidate should have dispatch experience in electrical, HVAC, or plumbing services, fluent English and Spanish skills, and the ability to manage a high volume of tasks. This position requires a reliable internet connection and offers competitive compensation based on experience.