Remote Service Delivery Coordinator

RELEX Solutions; Santiago de Querétaro; Híbrido; MXN 549,000 - 916,000; Jornada completa

Descripción de la vacante

A fast-growing SaaS company in Mexico is looking for a Service Delivery Coordinator to enhance service delivery efficiency. The role involves managing operational tasks, utilizing tools like Jira and Power BI, and collaborating with the wider team on initiatives. Ideal candidates are organized, proactive, and have a desire to improve processes. This position offers the chance to gain hands-on experience in service operations within a dynamic context.

Servicios

Flexible working hours

Opportunity to work remotely

International career opportunities

Supportive team environment

Formación

• Proactive, organized approach to work.
• Strong communication skills.
• Experience with Microsoft Office tools.
• Interest in automation and AI.

Responsabilidades

• Own and complete operational tasks for SDMs.
• Use internal tools to maintain data accuracy.
• Collaborate on improvement initiatives.
• Communicate updates to stakeholders.
• Identify opportunities to enhance operations.

Conocimientos

Organized approach

Clear communication skills

Confidence using Microsoft Office

Familiarity with tools like Jira

Curiosity to learn

Team player attitude

Herramientas

Jira

Confluence

Power BI

Excel

Descripción del empleo

A fast-growing SaaS company in Mexico is looking for a Service Delivery Coordinator to enhance service delivery efficiency. The role involves managing operational tasks, utilizing tools like Jira and Power BI, and collaborating with the wider team on initiatives. Ideal candidates are organized, proactive, and have a desire to improve processes. This position offers the chance to gain hands-on experience in service operations within a dynamic context.