Remote Sales Engineer Manager - Mexico

Gocontact; A distancia; MXN 1,093,000 - 1,458,000; Jornada completa

Descripción de la vacante

A leading cloud communications company is seeking a Sales Engineer Manager to support its clients in Mexico. In this remote role, you will lead pre-sales efforts in the Contact Center area, manage requirements gathering, and prepare technical presentations. Candidates should have engineering qualifications, pre-sales experience in contact center solutions, and a strong team management background. The ideal applicant is fluent in English and has knowledge in various technical areas including networks and databases.

Servicios

Comprehensive benefits packages

Paid vacation and holidays

Formación

• Experience of operations in Contact Centers.
• Contact and knowledge with windows and operating systems.
• Availability to travel.
• Experience in coordination or project management in the sector is valued.

Responsabilidades

• Pre-sales for the Contact Center area.
• Requirement gathering with customers.
• Preparation of responses to RFI's.
• Preparation of response to RFQ's.
• Preparation of response to Public Tenders.
• Technical Presentation of the Contact Center Solution.
• Identification of new features to be developed within the scope of Contact Center solutions.

Conocimientos

Pre-sales experience of voice and Contact Center software solutions

Fluency in English

Experience in Team Management

Knowledge with networks and IP Protocols

Knowledge with databases

Knowledge with scripting tools

Educación

Higher qualification in engineering or similar

Descripción del empleo

A leading cloud communications company is seeking a Sales Engineer Manager to support its clients in Mexico. In this remote role, you will lead pre-sales efforts in the Contact Center area, manage requirements gathering, and prepare technical presentations. Candidates should have engineering qualifications, pre-sales experience in contact center solutions, and a strong team management background. The ideal applicant is fluent in English and has knowledge in various technical areas including networks and databases.