Remote Linux Open-Source Support Engineer

Canonical; A distancia; MXN 200,000 - 400,000; Jornada completa

Descripción de la vacante

A leading open source software provider is looking for a Software Support Engineer to work remotely from Mexico. This role involves resolving complex customer issues related to Ubuntu and other open source technologies. Candidates should have a strong background in Linux, experience with programming languages like Python or Go, and a passion for technology. The position offers opportunities for international travel, professional growth, and a collaborative working environment.

Servicios

Personal learning and development budget of USD 2,000 per year

Annual compensation review

Recognition rewards

Employee Assistance Programme & Wellness Platform

Formación

• An exceptional academic track record.
• Experience with Linux and open source software.
• Drive to learn unfamiliar technology and dive into difficult issues.

Responsabilidades

• Resolve complex customer problems related to Ubuntu, Kernel, Ceph, OpenStack, or Kubernetes.
• Maintain a close working relationship with Canonical’s Field, Support, and product engineering teams.
• Participate in upstream communities.

Conocimientos

Linux

Open source software

Python

Go

C

C++

Educación

Background in Computer Science, STEM or similar

Herramientas

Ceph

OpenStack

Kubernetes

Descripción del empleo

A leading open source software provider is looking for a Software Support Engineer to work remotely from Mexico. This role involves resolving complex customer issues related to Ubuntu and other open source technologies. Candidates should have a strong background in Linux, experience with programming languages like Python or Go, and a passion for technology. The position offers opportunities for international travel, professional growth, and a collaborative working environment.