Remote It Digital Workplace Support Technician

Essity Ab; A distancia; MXN 200,000 - 400,000; Jornada completa

Descripción de la vacante

A global organization in Mexico is looking for an IT Digital Workplace Support Technician. This role involves providing technical support to users and requires fluency in both English and Spanish, alongside 1 to 2 years of IT service support experience. The successful candidate will work collaboratively with teams, contribute to customer satisfaction, and engage in user training. This position offers a flexible environment with opportunities for professional growth.

Formación

• 1 to 2 years of IT service support experience required.
• Ability to handle remote and phone-based support.
• Collaborative approach to work with teams.

Responsabilidades

• Provide technical support to users.
• Contribute to customer satisfaction.
• Engage in user training.

Conocimientos

Fluent in English

Fluent in Spanish

IT service support experience

Descripción del empleo

A global organization in Mexico is seeking an IT Digital Workplace Support Technician to provide technical support to users. The role requires fluency in both English and Spanish, 1 to 2 years of IT service support experience, and the ability to handle remote and phone-based support. You will work collaboratively with teams, contribute to customer satisfaction, and engage in user training. This position offers a flexible, diverse environment with opportunities for professional growth and positive impact.