Remote IBM Power & Google Cloud Support Engineer

CRH Talento de IT; A distancia; MXN 200,000 - 400,000; Jornada completa

Descripción de la vacante

A technology solutions provider is seeking a remote Customer Support Engineer specializing in IBM Power for Google Cloud. The role involves managing technical support requests, troubleshooting issues, and collaborating with engineering teams. Candidates must have a Bachelor’s degree in computer science and experience with IBM Power systems and Google Cloud. Strong analytical skills and excellent communication are essential for customer-facing interactions. This position is remote but candidates should be based in Puebla de Zaragoza, Puebla, Mexico.

Formación

• Bachelor’s degree in computer science is required.
• Experience with IBM Power systems, IBM PowerVC, and Google Cloud is essential.
• Strong analytical and problem-solving skills are crucial.

Responsabilidades

• Manage technical support requests from customers.
• Troubleshoot issues and collaborate with engineering teams to drive issue resolution.

Conocimientos

Technical customer-facing expertise

Problem-solving skills

Analytical skills

Excellent written communication

Excellent verbal communication

Educación

Bachelor’s degree in computer science

Herramientas

IBM Power systems

IBM PowerVC

Google Cloud

Descripción del empleo

A technology solutions provider is seeking a remote Customer Support Engineer specializing in IBM Power for Google Cloud. The role involves managing technical support requests, troubleshooting issues, and collaborating with engineering teams. Candidates must have a Bachelor’s degree in computer science and experience with IBM Power systems and Google Cloud. Strong analytical skills and excellent communication are essential for customer-facing interactions. This position is remote but candidates should be based in Puebla de Zaragoza, Puebla, Mexico.