Remote Customer Support & Fulfillment Specialist

HireLATAM; A distancia; MXN 200,000 - 400,000; Jornada completa

Descripción de la vacante

A recruitment agency is seeking a Remote Customer Support Specialist to provide exceptional service and support order fulfillment in the renewable energy sector. The role requires fluent English communication and 1-2 years of experience. You will process customer inquiries via multiple channels and ensure accurate order handling. This fully remote position offers growth opportunities and includes benefits such as paid time off and training. Ideal candidates are organized, adaptable, and proficient in digital communication.

Servicios

Paid Time Off (PTO): 10 days per year

Fully remote position

Professional development opportunity

Direct mentorship from leadership

Payment via Wise

Formación

• Fluent in English with clear communication for customer interactions.
• 1-2 years of experience in customer service or order fulfillment roles.
• Reliable high-speed internet connection and home office setup.

Responsabilidades

• Provide customer service via phone, email, and live chat.
• Process incoming orders with attention to detail.
• Assist with special projects as assigned by the President/Owner.

Conocimientos

Fluent English proficiency

Organizational skills

Customer service experience

Problem-solving mindset

Flexibility and adaptability

Written and verbal communication skills

Descripción del empleo

A recruitment agency is seeking a Remote Customer Support Specialist to provide exceptional service and support order fulfillment in the renewable energy sector. The role requires fluent English communication and 1-2 years of experience. You will process customer inquiries via multiple channels and ensure accurate order handling. This fully remote position offers growth opportunities and includes benefits such as paid time off and training. Ideal candidates are organized, adaptable, and proficient in digital communication.