Remote Customer Operations Lead — Independent Contractor

Activate Talent; Xico; A distancia; MXN 545,000 - 819,000; Jornada completa

Descripción de la vacante

A leading customer service firm is looking for a proactive Customer Assistant Manager to oversee remote customer support operations. The ideal candidate will demonstrate excellent verbal and written communication skills, be tech-savvy, and possess strong problem-solving abilities. Responsibilities include managing customer communications, leading client calls, and ensuring data accuracy across platforms. This role suits someone organized and adaptable who is passionate about enhancing customer experiences.

Formación

• Strong verbal and written communication skills are essential.
• Ability to manage customer communications effectively.
• Experience with problem-solving in a team environment.

Responsabilidades

• Oversee customer support operations remotely.
• Manage customer communications and lead client calls.
• Ensure data accuracy across platforms.

Conocimientos

Excellent verbal communication

Excellent written communication

Tech-savvy

Problem-solving abilities

Descripción del empleo

A leading customer service firm is seeking a Customer Assistant Manager to oversee customer support operations in a remote environment.

The ideal candidate will possess excellent verbal and written communication skills, be tech‑savvy, and have strong problem‑solving abilities.

Responsibilities include managing customer communications, leading client calls, and ensuring data accuracy across platforms.

This role is ideal for someone proactive, organized, and adaptable, ready to enhance the overall customer experience.