Remote Client Success Manager

Hireframe; A distancia; MXN 200,000 - 400,000; Jornada completa

Descripción de la vacante

A fast-growing B2B sales operations service provider is seeking a Client Services Manager to own relationships with clients and ensure successful onboarding, execution, and renewal processes. This role involves collaborating with sales operations teams and leading client reviews to enhance service delivery. Candidates should have over 3 years of experience in client services or sales, with excellent communication skills and strong organizational abilities. The position is remote, requiring availability during US business hours, with a salary ranging from $27 to $30 monthly.

Formación

• 3+ years of experience in client services, consulting, or sales.
• Prior experience in B2B technology or professional services.
• Proficient English required.

Responsabilidades

• Onboard new customers and guide them through the process.
• Collaborate in the development of custom sales development programs.
• Lead regular program reviews with clients.
• Develop relationships with key client stakeholders.
• Proactively manage at-risk clients.
• Refine best practices for service delivery.

Conocimientos

Excellent written and verbal communication skills

Strong organizational skills

Attention to detail

Proactive problem-solving

Ability to work independently

Descripción del empleo

A fast-growing B2B sales operations service provider is seeking a Client Services Manager to own relationships with clients and ensure successful onboarding, execution, and renewal processes. This role involves collaborating with sales operations teams and leading client reviews to enhance service delivery. Candidates should have over 3 years of experience in client services or sales, with excellent communication skills and strong organizational abilities. The position is remote, requiring availability during US business hours, with a salary ranging from $27 to $30 monthly.