Remote Bike Sales Specialist

Bikes Online; Monterrey; Remote; MXN 707,000 - 1,060,000; Full time

Job summary

BikesOnline is seeking a dedicated remote Sales Agent to join our Sales team. You will provide expert sales support to customers and the US Sales Supervisor, converting enquiries into sales with product recommendations and targeted offers.

As a key member of the remote team, you’ll handle inquiries via phone, chat, or email, maintain CRM records, and strive to meet sales targets while delivering exceptional customer experiences across bike products and accessories.

Qualifications

• Previous bicycle experience is essential.
• Proven success as a sales representative or in a role providing consultative customer service.
• Strong written and verbal English skills.

Responsibilities

• Present, promote and sell bikes and related products to customers; upsell parts & accessories.
• Reach out to leads via phone, chat, or email with offers to increase conversion and CLV.
• Sell products using solid arguments and value propositions.
• Maintain positive relationships to ensure future sales.
• Meet sales targets and provide status reports to supervisor.
• Maintain accurate customer records and participate in meetings.

Skills

Bicycle product knowledge

Sales / upselling

English communication

CRM usage

Time management

Negotiation

Relationship management

Adaptability

Tools

CRM software

Excel / Google Sheets

AI tools

Job description

BikesOnline is seeking a dedicated remote Sales Agent to join our Sales team. You will provide expert sales support to customers and the US Sales Supervisor, converting enquiries into sales with product recommendations and targeted offers.

As a key member of the remote team, you’ll handle inquiries via phone, chat, or email, maintain CRM records, and strive to meet sales targets while delivering exceptional customer experiences across bike products and accessories.