Reliability Engineering Team Lead

Quality Ai; Ciudad de México; Remote; MXN 900,000 - 1,200,000; Full time

Job summary

QualityAI is recruiting for a Reliability Engineering Team Lead to drive data analytics, monitoring, and fraud prevention across large-scale systems. You will oversee data pipelines, incident management, and collaborative efforts with engineering teams, shaping reliable, scalable software delivery.

The role requires strong Python or C++ skills, experience with CI/CD pipelines, and a keen eye for process improvements in a fast-paced, global environment.

Qualifications

• Proficiency in Python or C++.
• Interest in data analysis, debugging, or root cause analysis.

Responsibilities

• Interpret data, analyze results with analytical tools, and provide reports/corrections.
• Identify and interpret trends in complex data sets.
• Filter and clean data by reviewing indicators to locate and propose corrections.
• Locate and define new process improvement opportunities.
• Collaborate with engineering to develop tools for better data collection/analyzing data.
• Work with management to prioritize business information needs.
• Adapt work hours to 9:00 a.m.–6:00 p.m., five days a week.

Skills

Python

C++

English proficiency

Independent work

Tools

CI/CD pipelines

Monitoring platforms

Distributed systems

Job description

Reliability Engineering Team Lead

Date: 9 Oct 2026 Company: QualityAI Country/Region: MX

Quality-AI, the largest quality assurance company in the world, is recruiting employees for a localization/software-testing project in partnership with one of the world’s largest tech providers. We are looking for a passionate Reliability Engineering Team Lead.

Responsibilities

• Interpret data, analyze results using analytical tools and provide ongoing reports and corrections to the data.
• Identify, analyze, and interpret trends or patterns in complex data sets.
• Filter and “clean” data by reviewing performance indicators to locate and and propose corrections in the database.
• Locate and define new process improvement opportunities.
• Work with engineering teams to develop and implement tools for improving data collection and analysis of data, data analytics and other strategies that improve the processes.
• Work with management to prioritize business and information needs
• This position has shifted hours from 8:00 a.m. to 5:00 p.m. or 9:00 a.m. to 6:00 p.m. five days a week .

Minimum Requirements

• Proficiency in Python, or C++
• Familiarity with or a strong interest in data analysis, debugging, or root cause analysis.

Ideal Technical Skills

• Experience with monitoring and incident management platforms.
• Hands-on experience managing CI/CD pipelines and automated software deployments.
• Familiarity with distributed systems and navigating complex cluster environments.
• Experience or familiarity with distributed request tracing and event-based log analysis.
• Experience evaluating code safety alerts, including memory errors, thread-concurrency checks, and initialization issues.
• Proficiency in orchestrating complex data pipelines and performing system health analytics.
• Ability to automate repetitive technical tasks using scripts or AI tools.

Skills

• High Proficiency in English.
• Demonstrated ability to work independently.
• Excellent analytical skills, logical problem solving skills.
• Creative, out-of-the-box thinking.
• Experience troubleshooting complex problems.
• Meticulously high level of attention to detail and accurate documentation of information.
• Performs well under pressure.
• Excellent interpersonal, communication and listening skills
• Team player with ability to work well in a cross-functional team environment
• High level of cultural sensitivity and awareness to work effectively with diverse teams.

Why QualityAI?

QualityAI is an AI-first quality engineering company helping enterprises deploy and scale complex systems with greater confidence. Operating across data, models, platforms, infrastructure, and operational environments, the company provides assurance and engineering expertise that helps organizations ensure systems perform reliably in real-world conditions.

Formerly Qualitest, QualityAI supports global enterprises across regulated and technology-driven industries, combining deep engineering heritage with AI-enabled delivery, operational assurance, and lifecycle expertise to help clients achieve certainty at go-live.

• Be a part of a company who strives to support for diversity and inclusion in the workplace – we are one, we are many at QualityAI. Celebrate culture, share knowledge with engineers from around the globe, and inspire each other through our differences.
• Local and global opportunities – we offer you internal rotation and international mobility opportunities to grow your career.
• Clear view of your career and progression with the company – QualityAI is growing massively (since Jan 2021 – added more than 2000 engineers) and giving you the opportunity to grow with us.
• Work hard and play harder with our flexible and casual culture. Take a break from work and join an employee event, or enjoy the amenities and games provided from one of our Employees Centers.
• Never stop experimenting and learning with QualityAI Tech academy: 3000+ training courses, mentorship programs, technical tribes, sponsored certifications, leadership programs and much more
• Earn bonuses via our Client Referral and Employee Referral Program’s. Refer and earn – tap your network for net-worth.

https://www.linkedin.com/company/qualityaigroup