Regional S4o9 Data SME LA

Mondelēz International; A distancia; MXN 200,000 - 400,000; A tiempo parcial

Descripción de la vacante

A global snacking leader is looking for a professional to join their team as a relationship manager. The ideal candidate will have 3 to 5 years of experience in shared services, strong capabilities in building partnerships, and a knack for problem-solving in dynamic environments. This role supports business projects and requires proactive engagement with internal stakeholders and suppliers. The position allows for remote work, with travel as required and no relocation support offered.

Formación

• 3 to 5 years of experience in functional roles within master data projects.
• Ability to coordinate and follow up with multicultural teams.
• Define and manage work plans and coordinate activities with technical teams.
• Define and manage training programs for end users.
• Intermediate to advanced conversational English.

Responsabilidades

• Support shared services team and manage third-party supplier issues.
• Contribute to continuous improvement initiatives and oversee business projects.
• Ensure key performance indicators and performance management targets are met.

Conocimientos

Shared services

Building and maintaining effective partnerships

Customer service experience

Communicating

Organizational skills

Problem-solving

Analytical skills

Multi-tasking

Using data for decision-making

Educación

Completed university degree

Herramientas

Pega

MDG

Descripción del empleo

Job Description

Are You Ready to Make It Happen at Mondelēz International? Join our Mission to Lead the Future of Snacking. Make It Matter.

You work with functions and business units to develop strategic roadmaps and to plan agreed-to outcomes. In this role, you ensure that commitments are met, and serve as the point of contact for Mondelēz International Digital Services.

How You Will Contribute

You will offer your support on issues and challenges that arise in the processes used in the shared services team and/or with third-party suppliers. In addition, you will support internal and external continuous improvement initiatives and see business projects through to completion. You will also contribute to operational processes by ensuring that key performance indicators and performance management targets are met and by sharing best practices and supporting the super key user community.

What You Will Bring

A desire to drive your future and accelerate your career. You will bring experience and knowledge in:

• Shared services
• Building and maintaining effective partnerships with internal stakeholders and suppliers
• Customer service experience
• Communicating, organizational, problem-solving, analytical and multi-tasking
• Operating effectively in a changing environment and using initiative
• Using data to make recommendations and decisions
• Key performance indicators, managerial reporting, forecasting and budgeting

More About This Role

• 3 a 5 años de experiencia en roles funcionales dentro de proyectos de datos maestros relacionados con clientes, proveedores, precios, materiales.
• Coordinación y seguimiento de equipos multiculturales tanto externos como internos.
• Definir y gestionar planes de trabajo, coordinar actividades con los equipos técnicos dentro del proyecto (entregables y testing).
• Definir y gestionar programas de trainings para los usuarios finales.
• Conocimientos en Pega y MDG (deseable)
• Inglés conversacional intermedio-avanzado

Education / Certifications

Carrera universitaria terminada

Work schedule

Remoto, con disponibilidad para viajar en caso de que sea requerido. No Relocation support available

Business Unit Summary

Our Latin America region is comprised of four Mondelez International business units: Brazil, México, Southern Cone (which includes Argentina, Uruguay and Paraguay) and WACAM (which includes 12 South American countries and the U.S. territory of Puerto Rico); and one stand-alone market: Venezuela. We have approximately 20,000 passionate employees who put in all their energy, hearts and souls to create, market and sell our global iconic brands and beloved local jewels such as Lacta, Field and Terrabusi among others. We are known for our resilience and good humor and live our purpose with passion and commitment.

Mondelēz International is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation or preference, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law.

Job Type

Temporary (Fixed Term) Relationship Management Global Business Services