Regional Automation Engineer, Amazon Reliability Maintenance Engineering - Intlrme

Servicios Comerciales Amazon Mexico S. De R.L. De C.V.; Tepotzotlán; On-site; MXN 1,200,000 - 2,300,000; Full time

Job summary

Amazon is seeking an experienced Regional Automation Engineer to join the Intl Reliability Maintenance Engineering team. You will design, program, test and implement software that enhances productivity and quality at fulfillment sites, with travel up to 30%.

The role supports SEU-LATAM and coordinates with regional teams to drive automation initiatives, vendor management, and 24/7/365 coverage for controls software across sites.

Qualifications

• Experience coding, scripting, automating in at least one language (Python, C, C++, Java, Ruby, or PowerShell).
• Experience with distributed systems at scale.
• Experience with open-source technologies like Linux, Spring or React.
• Experience designing or architecting systems for reliability and scaling.
• Experience with CI/CD pipelines.

Responsibilities

• Understand and troubleshoot material handling control systems and networks.
• Programming and source coding for in-house PLC/PC controller solutions and SCADA/OEE platforms.
• Lead international automation solutions and projects across sites.
• Coordinate site-based Automation Engineers to achieve business goals.
• Provide SME support to investigate root causes and reduce downtime.
• Create and monitor KPIs for efficiency, availability, and quality.
• Manage vendors to coordinate tickets and resolutions.
• Provide technical guidance for cross-team collaboration and major network support.
• Ensure remote troubleshooting capability for 24/7/365 site coverage.

Skills

Distributed systems at scale

Python

C++

Java

PowerShell

Tools

Linux

Spring

React

Job description

Job Overview

At Amazon, we're working to be the most customer-centric company on earth. To get there, we need talented, smart, and driven people. We are one of the most recognizable brand names in the world and we distribute millions of products each year to our loyal customers.

We are looking for an experienced Regional Automation Engineer (RAE) to join our Intl Reliability Maintenance Engineering (Intl RME) team, focusing on design, program, test and implement software solutions and processes that enhance the productivity and quality of our fulfillment sites. This regional role is an opportunity to become part of our team and make a real impact in different Amazon sites across the world, managing large-scale projects and initiatives, providing technical support to local teams and creating innovative solutions to adopt world class automated technologies and systems.

This role requires travel to sites for support around 30%. This role is for SEU-LATAM AE Team, which scope is within Europe and LATAM.

Key job responsibilities

• Understand and troubleshoot material handling control systems, including PLC/PC controllers, industrial networks (Ethernet, ControlNet, DeviceNet, Profibus, Profinet, ASi), motor control systems, servo drives, frequency drives, and electrical distribution systems.
• Programming and source coding for in-house built solutions based in PLC or PC controllers and SCADA/OEE platforms.
• Lead international innovate solutions related to Automation Systems.
• Project Management (PM) of large-scale initiatives that will require work activities coordination of site-based Automation Engineers (AE) to accomplish goals of the business.
• Apply Subject Matter Expertise (SME) on troubleshooting and dive deeps for engineering issues, supporting local teams to investigate the root cause and planning actions to eliminate/mitigate the downtime of critical assets.
• Create, optimize and monitor Key Performance Indicators (KPI) for control the efficiency, availability and quality of the machines, generating reports for improvement purposes.
• Manage and deal with Vendors to plan and coordinate tickets resolution for local teams or network wide issues.
• Provide technical guidance and decision making for collaboration projects or initiatives with other Amazon teams, being a key stakeholder in supporting technical and major network support requests.
• Ensure remote troubleshooting capability is available on a rotational system to provide 24/7/365 support for all hardware or controls software systems within the sites locations.

About the team

Inclusive team culture

At Amazon we embrace our differences and we are committed to furthering our culture of inclusion. We host annual and ongoing learning experiences. Amazon’s culture of inclusion is reinforced within our 14 Leadership Principles, which remind team members to seek diverse perspectives, learn and be curious, and earn trust.

Mentorship & Career Growth

Our team is dedicated to supporting new members. We have a broad mix of experience levels and tenures, and we’re building an environment that celebrates knowledge sharing and mentorship. We care about your career growth and strive to assign projects based on what will help each team member develop into a better-rounded professional.

Work Life Balance

We believe striking the right balance between your personal and professional life is critical to life-long happiness and fulfillment. We offer flexibility in working hours and encourage you to find your own balance between your work and personal lives.

BASIC QUALIFICATIONS

• Experience in automating, deploying, and supporting infrastructure

PREFERRED QUALIFICATIONS

• Experience with distributed systems at scale
• Experience coding, scripting, automating in at least one language (e.g., Python, C, C++, Java, Ruby, or PowerShell)
• Experience with open-source technologies like Linux, Spring or React
• Experience designing or architecting (design patterns, reliability and scaling) of new and existing systems
• Experience with CI/CD pipelines build processes
• Experience (non-internship) in professional software development

Our inclusive culture empowers Amazonians to deliver the best results for our customers.