Regional Accounts Mgr - Los Cabos

Encore; México; Remote; MXN 550,000 - 850,000; Full time

Job summary

Encore is seeking a Regional Account Manager in Mexico to drive revenue growth by expanding existing relationships and prospecting new alliances. The role focuses on consistent customer experience and regional performance to meet branch budgets, reporting to the Regional Sales Director.

You will manage accounts, build a regional pipeline, and coordinate with local wedding planners, DMCs, and agency partners while maintaining system hygiene and delivering monthly reports.

Qualifications

• Bachelor's degree in administration, tourism, marketing, or related business field.
• 3–5 years in commercial roles within hospitality, events, audiovisual, or strategic B2B relationships.
• Experience managing key accounts.
• MICE industry knowledge and hotel business processes.
• Audiovisual solutions and production experience (desirable).
• Basic financial analysis and sales projections.

Responsibilities

• Convert leads into off-site opportunities and drive regional revenue.
• Foster organic and inorganic growth through alliances and recovered business.
• Develop account plans and maintain regional pipeline.
• Prospecting, networking, and manage agency contracts with local meeting planners (DMCs, etc.).
• Maintain reporting cadence and ensure data hygiene in systems.
• Coordinate monthly performance reporting with the Regional Sales Director.

Skills

Commercial experience

Key account management

MICE industry knowledge

AV solutions experience

Sales projections

Education

Bachelor's degree in administration, tourism, marketing, communication, business or related field

Job description

Position Overview

Responsible for driving regional revenue growth through the organic expansion of existing relationships (conversion of off-site leads to opportunities) and inorganic expansion through prospecting for new alliances, preferred deals and recovery of lost business.

Its approach seeks consistency in the customer experience and acceleration of regional performance that helps to reach the budget of the Branch Offices.

This position reports to the Regional Sales Director (RSD) local.

Key Job Responsibilities

Regional Account Management and Revenue Growth

• Convert leads into off-site opportunities (strategic revenue).
• Focus efforts on organic growth (expanding existing relationships) and inorganic growth (new alliances, preferred deals and recovering lost business).
• Execute account development and lead generation activities, following the customer journey.

Prospecting, networking, building preferred alliances and account management

• Conduct Research / Prospecting / Networking to open opportunities and generate a regional pipeline.
• Develop, maintain and follow up on new accounts, strategic alliances, agency contracts and local meeting/wedding planners (DMCs, etc.).
• Recover lost business as a recurring initiative.

Operational discipline, systems and reporting

• Dedicate 4 hours per week to reporting/administration.
• Record and trace activities and pipeline (Compass, emails, calls, meetings, inspection visits).
• Maintain hygiene and monitoring in systems (compass, navigator, etc.).
• Meet a monthly reporting cadence with RSD.

Job Qualifications

• Bachelor's degree in administration, Tourism, Marketing, Communication, Business or similar.
• 3 to 5 years in commercial roles within hospitality, events, audiovisual, or strategic B2B relationships.
• Experience managing key accounts.
• MICE industry and business processes within hotels.
• Audiovisual solutions and production (desirable).
• Basic financial analysis and sales projections.

All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, age, marital status, pregnancy, genetic information, or other legally protected status.