Real Estate Client Service Associate

Msci-; Monterrey; Presencial; MXN 280.000 - 420.000; Jornada completa

Descripción de la vacante

MSCI in Monterrey, Mexico is seeking an associate to join the Real Estate Client Service organization. The role focuses on preparing information, analyzing data, and maintaining client accounts while supporting the coverage team on strategic projects.

You will interact with a global team and develop client relationships through proactive follow-up and data requests. Ideal candidates are results-driven, self-starters with excellent English, strong organizational skills, and the ability to

Formación

• Excellent English communication
• A self-starter and highly motivated individual, with the ability to work individually and within a team.
• Strong organizational skills with the ability to handle multiple projects under tight, short-term deadlines.
• Ability to articulate complicated concepts or methodologies verbally and in writing to senior management and clients.
• Ability to work efficiently with diverse cultures on a global team.
• Understanding of international financial institutions and global financial markets.

Responsabilidades

• Support on the administrative tasks of the Real Estate Client Service team
• Prepare and work on designated projects and recurrent tasks of the Real Estate Client Service team
• Participate on designated recurrent projects for the Coverage organization.
• Act as point of contact between clients, coverage and internal teams for routine inquiries and data requests.
• Participate in developing client relationships through proactive follow up on issues raised by clients.
• Answer detailed client inquiries about MSCI products and methodology.
• Act as point of contact for routine inquiries and data requests
• Help the team answering client calls

Conocimientos

English communication

Self-starter

Organizational skills

Multitasking

Client service

Descripción del empleo

Your Team Responsibilities

We are currently seeking an associate to join our Real Estate Client Service organization in Monterrey, Mexico. This position is best suited for a results-driven, self-starter with a strong work ethic and interest in the Investment Finance field. You will have a unique opportunity to work with a cross-functional global team, build professional connections, and learn the business model and the intricacies of this industry. The main role for this position is to be part of the Real Estate Client Service Team by preparing information, analyzing data and account maintenance. The role also includes strategic support activities such as preparing presentation, dashboards, handling clients and coverage requests, acknowledging cases, and actively participating in presentations and projects for the coverage organization.

Your Key Responsibilities

• Support on the administrative tasks of the Real Estate Client Service team
• Prepare and work on designated projects and recurrent tasks od the Real Estate Client Service team
• Participate on designated recurrent projects for the Coverage organization.
• Act as point of contact between clients, coverage and internal teams for routine inquiries and data requests.
• Participate in developing client relationships through proactive follow up on issues raised by clients.
• Answer detailed client inquiries about MSCI products and methodology.
• Act as point of contact for routine inquiries and data requests
• Help the team answering client calls

Your skills and experience that will help you excel

• Excellent English Communication
• A self-starter and highly motivated individual, with the ability to work individually and within a team.
• Strong organizational skills with the ability to handle multiple projects under tight, short-term deadlines.
• Ability to articulate complicated concepts or methodologies verbally and in writing to senior management and clients.
• Ability to work efficiently with diverse cultures on a global team.
• Understanding of international financial institutions and global financial markets.

About MSCI

What we offer you

• Transparent compensation schemes and comprehensive employee benefits, tailored to your location, ensuring your financial security, health, and overall wellbeing.

• Flexible working arrangements, advanced technology, and collaborative workspaces.

• A culture of high performance and innovation where we experiment with new ideas and take responsibility for achieving results.

• A global network of talented colleagues, who inspire, support, and share their expertise to innovate and deliver for our clients.

• Global Orientation program to kickstart your journey, followed by access to our Learning@MSCI platform, AI Learning Center , LinkedIn Learning Pro and tailored learning opportunities for ongoing skills development.

• Multi-directional career paths that offer professional growth and development through new challenges, internal mobility and expanded roles.

• We actively nurture an environment that builds a sense of inclusion belonging and connection, including eight Employee Resource Groups. All Abilities, Asian Support Network, Black Leadership Network, Climate Action Network, Hola! MSCI, Pride & Allies, Women in Tech, and Women's Leadership Forum.

At MSCI we are passionate about what we do, and we are inspired by our vision - to power better decisions. You'll be part of an industry-leading network of creative, curious, and entrepreneurial pioneers. This is a space where you can challenge yourself, set new standards and perform beyond expectations for yourself, our clients, and our industry.

MSCI strengthens global markets by connecting participants across the financial ecosystem with a common language. Our research-based data, analytics and indexes, supported by advanced technology, set standards for global investors and help our clients understand risks and opportunities so they can make better decisions and unlock innovation. We serve asset managers and owners, private-market sponsors and investors, hedge funds, wealth managers, banks, insurers and corporates.

MSCI Inc. is an equal opportunity employer. It is the policy of the firm to ensure equal employment opportunity without discrimination or harassment on the basis of race, color, religion, creed, age, sex, gender, gender identity, sexual orientation, national origin, citizenship, disability, marital and civil partnership/union status, pregnancy (including unlawful discrimination on the basis of a legally protected parental leave), veteran status, or any other characteristic protected by law. MSCI is also committed to working with and providing reasonable accommodations to individuals with disabilities. If you are an individual with a disability and would like to request a reasonable accommodation for any part of the application process, please email [e-mail] and indicate the specifics of the assistance needed. Please note, this e-mail is intended only for individuals who are requesting a reasonable workplace accommodation; it is not intended for other inquiries.