Supervisor Manufacturing Quality (2nd Shift)

Vertiv; Mexicali; Presencial; MXN 350.000 - 520.000; Jornada completa

Descripción de la vacante

Vertiv Mexicali is seeking a Quality Supervisor to lead daily activities of quality inspectors, technicians, and auditors to ensure products meet specifications and regulatory requirements. You will drive CAPA, participate in audits, monitor SPC metrics, address quality issues with root-cause analysis, and collaborate with production to reduce scrap and improve yield while mentoring staff.

The role requires a Bachelor’s degree in Engineering or related field and 3–5 years of quality experience

Formación

• 3–5 years of quality experience in a manufacturing environment.
• Minimum 1–3 years of supervisory or team leadership experience.
• Experience with quality management systems and quality improvement methodologies.

Responsabilidades

• Supervise daily activities of quality inspectors, technicians, and auditors on assigned shifts.
• Ensure compliance with company quality standards, customer specifications, and regulatory requirements.
• Monitor manufacturing processes to identify and address quality issues proactively.
• Support production teams in maintaining product quality and achieving operational goals.
• Lead containment activities for non-conforming materials and products.
• Maintain compliance with Quality Management Systems (QMS) such as ISO 9001, IATF 16949, AS9100, or other applicable industry standards.
• Participate in internal, customer, and third-party audits.
• Monitor adherence to standard operating procedures and work instructions.

Conocimientos

Leadership

SPC

Root Cause Analysis

FMEA

8D Problem Solving

Lean Manufacturing

Six Sigma

Control Plans

Microsoft Office

ERP

Communication

Educación

Bachelor's Degree in Engineering

Herramientas

Quality Reporting Systems

ERP and Manufacturing Systems

Descripción del empleo

Job Description

• Quality Leadership & Operations

• Supervise daily activities of quality inspectors, technicians, and auditors on assigned shifts.
• Ensure compliance with company quality standards, customer specifications, and regulatory requirements.
• Monitor manufacturing processes to identify and address quality issues proactively.
• Support production teams in maintaining product quality and achieving operational goals.
• Lead containment activities for non-conforming materials and products.

• Quality Systems & Compliance

• Maintain compliance with Quality Management Systems (QMS) such as ISO 9001, IATF 16949, AS9100, or other applicable industry standards.
• Ensure proper documentation of inspections, audits, corrective actions, and quality records.
• Participate in internal, customer, and third-party audits.
• Monitor adherence to standard operating procedures and work instructions.

• Problem Solving & Continuous Improvement

• Lead root cause analysis investigations using methodologies such as 5 Whys, Fishbone Diagram, 8D, and DMAIC.
• Implement corrective and preventive actions (CAPA) to eliminate recurring defects.
• Analyze quality performance metrics and identify opportunities for improvement.
• Drive continuous improvement projects focused on scrap reduction, yield improvement, and customer satisfaction.

• Team Leadership

• Recruit, train, coach, and develop quality personnel.
• Conduct performance evaluations and provide ongoing feedback.
• Promote a culture of quality, accountability, and continuous improvement.
• Coordinate staffing and workload distribution to support production requirements.

• Customer & Supplier Quality Support

• Address customer quality concerns and coordinate responses to quality complaints.
• Support supplier quality initiatives and evaluate supplier performance.
• Participate in customer visits, audits, and quality review meetings.

• Qualifications Education

• Bachelor's Degree in Engineering, Quality Management, Industrial Engineering, Manufacturing, or related field preferred.
• Equivalent combination of education and experience may be considered.

• Experience

• 3–5 years of quality experience in a manufacturing environment.
• Minimum 1–3 years of supervisory or team leadership experience.
• Experience with quality management systems and quality improvement methodologies.

• Technical Skills

• Strong knowledge of quality tools and methodologies:
• Statistical Process Control (SPC)
• Root Cause Analysis
• FMEA
• Control Plans
• 8D Problem Solving
• Lean Manufacturing
• Six Sigma principles
• Proficient in Microsoft Office and quality reporting systems.
• Experience with ERP and manufacturing systems preferred.

• Competencies

• Leadership and team development
• Strong analytical and problem-solving skills
• Effective communication and presentation abilities
• Decision-making and conflict resolution
• Customer-focused mindset
• Attention to detail
• Organizational and project management skills
• Continuous improvement orientation

• Key Performance Indicators (KPIs)

• First Pass Yield (FPY)
• Scrap and rework reduction
• Customer complaint rate
• Internal and external defect rates
• Corrective action closure effectiveness
• Audit findings and compliance performance
• Cost of Quality (COQ)
• Employee training and development completion

• Working Conditions

• Manufacturing plant environment.
• Frequent interaction with production personnel and cross-functional teams.
• May require standing, walking, and occasional lifting.
• Flexibility to support multiple shifts and weekend production, as needed.