Quality & Hygiene Manager

Hilton; Tulum; Presencial; MXN 220.000 - 340.000; Jornada completa

Descripción de la vacante

Hilton in Tulum, Quintana Roo, is seeking a Quality & Compliance Coordinator to support the Banquets, Culinary and Restaurants teams, coordinating projects and maintaining food hygiene standards.

You will implement corrective actions from audits, conduct internal certifications, follow up on action plans, and ensure clear cross‑department communication while providing administrative support, onboarding and payroll assistance.

Responsabilidades

• Coordinate projects and activities for the Banquets, Culinary, and Restaurants teams
• Implement corrective actions and plan preventive actions with involved parties; coordinate the Food Hygiene Management Program
• Carry out internal certifications in areas related to the program
• Follow up on action plans from audits and inspections
• Maintain clear and effective communication across all departments to support collaboration and efficiency
• Respond promptly and professionally to inquiries from guests and team members
• Provide administrative support such as writing correspondence, managing purchase requests, data entry, and filing
• Assist department leaders in onboarding, payroll management, and time-off requests

Descripción del empleo

Job Identification: 222568

Job Schedule: Full time

Here's what you'll do during a typical day:

• Support department initiatives: Coordinate projects and activities for the Banquets, Culinary, and Restaurants teams

• Implement immediate corrective measures and plan preventive actions with the parties involved.Coordinate the Food Hygiene Management Program

• Carry out internal certifications in the areas related to the program

• Follow up on the action plans resulting from audits and inspections

• Facilitate cohesive communication: Maintain clear and effective communication across all departments to support collaboration and efficiency

• Provide exceptional service: Respond promptly and professionally to inquiries from guests and team members

• Support daily office operations: Provide administrative support such as writing correspondence, managing purchase requests, data entry, and filing to support department operations

• Assist with personnel activities: Support department leaders in new hire onboarding, payroll management, and time-off requests