QSTAT Global Returns Control Group Agent

Kuehne+Nagel; Michoacán; Presencial; MXN 200,000 - 400,000; Jornada completa

Descripción de la vacante

A global logistics company in Michoacán is seeking a candidate to support its Global Supply Chain Fulfilment Manager. The role involves managing inventory supplies, coordinating reverse logistics, and ensuring compliance with operational standards. Ideal candidates possess specialized knowledge in biopharma courier operations and demonstrate strong negotiation and planning skills. This position offers the chance to work in an international environment with a focus on impactful logistics solutions.

Servicios

Opportunities for personal and professional growth

Supportive team environment

International collaboration

Formación

• Strong understanding of courier and freight processes.
• Experience working with documented procedures (SOPs/AOPs).
• Ability to work under pressure and meet deadlines.

Responsabilidades

• Coordinate global reverse logistics and inventory movements for QuickSTAT assets.
• Monitor stock levels across global warehouses and schedule replenishments.
• Ensure accurate data entry in QuickTRAC and maintain compliance.

Conocimientos

Biopharma Courier Operations

Negotiation skills

Planning and organizational abilities

Demand planning

Advanced computer skills (Word, Excel, PowerPoint)

Descripción del empleo

A career at Kuehne+Nagel is much more than logistics.

Working in the operational team at Kuehne+Nagel, you play a key role in optimizing processes and ensuring the smooth flow of inventory and shipments. But that’s not all. Thanks to your work, essential medicines reach patients on time, and critical deliveries—from wind turbines to semiconductors—arrive where they are needed most. At Kuehne+Nagel, our work is much more than you can imagine.

Purpose of the Position

• To provide support to the Global Supply Chain Fulfilment Manager.


• To ensure the business has adequate inventory supplies available globally to meet local client demands.


• Co‑ordinate the reverse logistics of QuickSTAT re‑usable packaging & assets in the network.


• Management of obsolete inventory and attrition.


• Commercial awareness to ensure economic and effective routings are utilized where possible for placement and return of inventory to maximize P&L.

Main Responsibilities

• Co‑ordinate the reverse logistics of the Global QuickSTAT inventory.


• Monitor and control the stock levels of QSTAT packaging & assets at all Global Warehouse locations, scheduling replenishment as required.


• Monitor and control the recovery and return of 3rd party assets as defined and applicable.


• Manage the return and replacement of damaged / obsolete inventory and maintain associated records.


• Provide reports to the QuickSTAT GIG team and extended QSTAT network.


• Inventory forecasting using historic data, trends and known customer demand to predict future inventory requirements.


• Monitor the most economic routings available & ensure these are utilized for stock placement & inventory reverse logistics movements.


• Ensure all information is accurately recorded in QuickTRAC and other internal records.


• To work collaboratively with all internal teams to ensure maximum client satisfaction.


• Support other departments of the Global Inventory Group during busy periods and times of sickness and absence.

What we would like you to bring

Position Profile

Knowledge & Experience

• Specialist knowledge in Biopharma Courier Operations.


• Strong understanding of courier and freight processes (Import/Export, Warehousing, Transport).


• Solid knowledge of global geography and time zones.


• Familiarity with temperature‑controlled packaging solutions and GPS tracking devices.


• Awareness of GDP (Good Distribution Practice) standards.


• Experience working with documented procedures (SOPs/AOPs).

Skills & Abilities

• Strong negotiation and problem‑solving skills.


• Excellent planning, time management, and organizational abilities.


• Ability to work under pressure and meet deadlines.


• Proficient in demand planning and inventory forecasting.


• Advanced computer skills (Word, Excel, PowerPoint).


• Analytical mindset: capable of interpreting data, identifying trends, and solving complex issues.


• High‑level written and verbal communication skills in English.


• Initiative, flexibility, and strong teamwork orientation.

General Responsibilities

• Coordinate global reverse logistics and inventory movements for QuickSTAT assets.


• Monitor stock levels across global warehouses and schedule replenishments.


• Manage recovery of third‑party assets and replacement of damaged/obsolete inventory.


• Ensure accurate data entry in QuickTRAC and maintain compliance with company policies.


• Provide inventory reports and support other teams during peak periods.


• Identify and elevate potential issues to senior management.


• Monitor and improve quality control procedures.

What's in it for you

Joining Kuehne + Nagel means becoming part of a global logistics leader that values both personal and professional growth. Here, you'll have the opportunity to work in an international environment, collaborate with experts from around the world, and contribute your ideas to drive continuous improvement. If you're looking for a career with purpose, ongoing development, and a supportive team, Kuehne + Nagel is the ideal place for you.

Who We Are

Logistics shapes our everyday lives—from the products we use to the medical care we rely on. At Kuehne+Nagel, your work is more than logistics—it’s about enabling everyday and extraordinary moments in people’s lives around the world.

As a global leader with a rich history and a vision for the future, we create a safe and stable environment where your career truly matters. Whether we’re delivering life‑saving medicines, implementing sustainable transport solutions, or supporting local communities—what you do makes a real impact. Your career is much more than you can imagine.

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