Program Manager

flex; Región Centro; Presencial; MXN 200,000 - 400,000; Jornada completa

Descripción de la vacante

A diversified manufacturing partner is looking for an NPI Program Manager in Guadalajara, Mexico. This role involves leading cross-functional teams to deliver customer-focused products and ensuring adherence to project timelines and quality metrics. Ideal candidates should have a BA/BS degree, experience in NPI projects, and be fluent in both Spanish and English. Competitive salary and benefits are offered.

Servicios

Competitive Salary

Life & Medical insurance

Christmas Bonus

Food Coupons

Saving Fund

Formación

• Previous experience in NPI and transfer projects.
• Demonstrates knowledge of multiple functional technologies and processes.
• Advanced English level.

Responsabilidades

• Guide a team of experts in delivering customer-focused products.
• Track relevant metrics and drive action items based on results.
• Oversee interdepartmental activities ensuring products meet timelines.

Conocimientos

Fluent in Spanish

Fluent in English

Project Management skills

Customer relationship skills

Knowledge of multiple functional technologies

Educación

BA/BS degree

Descripción del empleo

Flex is the diversified manufacturing partner of choice that helps market‑leading brands design, build and deliver innovative products that improve the world.

A career at Flex offers the opportunity to make a difference and invest in your growth in a respectful, inclusive, and collaborative environment. If you are excited about a role but don't meet every bullet point, we encourage you to apply and join us to create the extraordinary.

Job Summary

To support our extraordinary teams who build great products and contribute to our growth, we’re looking to add a NPI Program Manager located in Flex Guadalajara, North site.

Reporting to the Program Management Manager, the NPI Program Manager role involves working in charge of guiding a team of cross‑functional experts in the delivery of customer focused products and services, and will hold up development and implementation of a project, pricing and program strategies in order to continue to deliver value to the business and its customers.

What a typical day looks like:

• Previous experience working on harness manufacturing company.
• Strong experience in NPI projects.
• Organize, plan and direct program schedules and budgets.
• In charge of tracking relevant metrics and drive action items based on results.
• Provide help, knowledge and expertise with contract negotiations as required.
• Oversee all interdepartmental activities ensuring completion of all adherences made relative a to product development timelines, delivery, quality and the required business metrics.
• Reviews program proposal or plan to resolve time frame, funding requirements, procedures for accomplishing program, staffing requirements and allotment of available resources to various phases of program.
• Establishes work plan and staffing for each phase of program and arranges for recruitment or assignment of personnel.
• Manage the coordination of product life cycle activities with P&L and customer satisfaction also has control for different accounts of various complexities.
• Be the key channel of communication for customers and act as escalation in the event of customer issues.
• In charge of customer´s satisfaction reviews and corrective actions.
• Maintain current and develop additional business with customers.
• Monitor and track that project and program deliverables are met.
• Be accountable for maintaining excellent customer relations with both new and existing customers.
• Holds up production sites for projects, costs and other customer related matters through business and expertise.
• Excellent communication skills and must be Fluent in Spanish & English.

The experience we’re looking to add to our team:

• BA/BS degree.
• Previous experience in NPI and transfer projects.
• Requires previous experience in program manager.
• Demonstrates knowledge of multiple functional technologies/ processes, industries or functions and understanding of interdependencies of such processes at the site.
• Customer (external and internal) relationship and negotiation skills.
• Advanced English level.
• Experience in manufacturing industry.
• Project Management Certified is desirable.

What you’ll receive for the great work you provide:

• Competitive Salary.
• Life & Medical insurance.
• Christmas Bonus.
• Food Coupons.
• Saving Fund.

Job Category: Operations

Equal Employment Opportunity

Flex is an Equal Opportunity Employer and employment selection decisions are based on merit, qualifications, and abilities. We do not discriminate based on: age, race, religion, color, sex, national origin, marital status, sexual orientation, gender identity, veteran status, disability, pregnancy status, or any other status protected by law. We're happy to provide reasonable accommodations to those with a disability for assistance in the application process. Please email [e-mail] and we'll discuss your specific situation and next steps (NOTE: this email does not accept or consider resumes or applications. This is only for disability assistance. To be considered for a position at Flex, you must complete the application process first).