Pre-Sales Architect - It Managed Services

Softwareone; Xico; Híbrido; MXN 898,000 - 1,258,000; Jornada completa

Descripción de la vacante

A global software and cloud solutions provider seeks an experienced Managed Services Architect to join their team in Mexico. The candidate will be responsible for defining IT Managed Services Architecture and delivering cloud solutions for clients. A minimum of 5 years in a pre-sales engineering role is required, along with certifications in ITIL and cloud technologies. This role offers a hybrid working model and focuses on innovation and customer satisfaction.

Servicios

Employee recognition programs

Training and development opportunities

Work-life balance

Referral bonus program

Formación

• Minimum of 5 years of experience in a pre-sales engineering or solution architect role.
• Experience in design and development of cloud architecture.
• Experience in driving consulting workshops for C-level.

Responsabilidades

• Define end-to-end IT Managed Services Architecture.
• Lead teams for discovery and architecture workshops.
• Deliver optimized infrastructure services design.

Conocimientos

Pre-sales engineering

Cloud architecture

Documentation

Consulting workshops

Communication skills

Educación

ITIL Certification

Azure Solution Architect Expert

AWS Solution Architect Professional

GCP Professional

Descripción del empleo

Job Function : Software & Cloud Services The role :

Join our Services Delivery team!

We look forward to learning more about you and exploring how, working together, we can build an exceptional team.

Roles

• Pre‑sales Architect
• IT Managed Services

Full Time | Location: Mexico City | Hybrid Model

Our people.

This is what makes SoftwareOne successful.

Develop IT Managed Services solutions, lead delivery teams in customer workshop, coordinate with multiple stakeholders in client hierarchy to engage, understand and articulate requirements to create solution.

Has expertise in one or more Public Cloud provider technologies, Digital Workspace and is capable of embedding these capabilities into existing or new infrastructure and platform solutions.

As an IT Managed Services Architect, will be responsible for engaging with prospective clients, understanding their business needs, and designing customized managed services solutions to meet those needs.

This role requires a deep understanding of managed IT services, strong technical expertise, and excellent communication and presentation skills.

You will be accountable for

• Define end to end IT Managed Services Architecture catering to client needs and requirements
• Develop and implement architecture solutions based on Cloud or Digital Workspace Managed services when assigned to work on delivery projects.
• Analyze client requirements.
• Lead teams for a discovery and architecture workshop, influence client architects and IT personnel
• Guide other architects working with you in the team.
• Adapt communications and approaches to conclude technical scope discussions with various Partners, resulting in Common Agreements.
• Deliver an optimized infrastructure services design leveraging public, private, and hybrid Cloud architectures and services.
• Create and develop process frameworks, documents, SOPs, cook book, automation scripts / tools for Cloud Discovery, Migrations and Services transitions to cloud.
• Lead internal and external initiative to standardize, automate and develop competitive assets and accelerators.

LI-GR1

What we need to see from you :

• We would expect you to have as mandatory:
• Minimum of 5 years of experience in a pre‑sales engineering or solution architect role, preferably in the managed services industry.
• Technical required skills:
• Experience in design, development and cloud architecture.
• Services and help desk services modeling experience.
• Have ability to assess multiple types of operating systems (AIX, Linux, Windows etc) and database to develop transformation approaches and solutions.
• Worked on Cloud Administration tasks: Creating resource group, storage account, etc.
• Certifications:
• ITIL, Azure Solution Architect Expert / AWS Solution Architect Professional / GCP Professional.
• Desired skills:
• Strategic thinker, have ability grasp new technologies, innovate, develop and nurture new solutions.
• Experience in driving consulting workshops, creating content of workshops in short deadlines to C‑level.
• Demonstrate thought leadership, create good impacts in engagements, manage time and demonstrate flexibility by adapting to situations.
• An ability to follow processes.
• Strong documentation skill.
• Good communication skills both written and verbal with the client.
• Advanced English proficiency: B2+ min.

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Why should you join our team?

• A unique culture with corporate values lived for an appreciative and supportive work environment.
• Employee recognition programs.
• A variety of training and development opportunities.
• Work-life balance.
• Referral bonus program.
• Multicultural interaction.
• Contribution to society - employee initiatives.
• Corporate events.
• Latest technologies for our clients and colleagues.
• And much more!

At SoftwareOne, we are committed to providing an environment of mutual respect, where equal employment opportunities are available to all applicants and colleagues, without regard to race, color, religion, age, sex, national origin, disability status, genetics, sexual orientation, gender identity, expression, or any other characteristic.

Why SoftwareOne?

Success at SoftwareOne is not defined by what you do for yourself, but by what you deliver for our customers, the business and for the employees around you.

SoftwareOne employees are energized, agile and are laser focused on delivering world class Customer Satisfaction and results.

Our leaders motivate and inspire their teams and provide a working environment that delivers incredible levels of Employee Satisfaction.

We are Humble.

Our leaders operate with a high level of Discipline but can work at Speed manage change in a global economy.

We are a leading global provider of end-to-end software and cloud technology solutions, headquartered in Switzerland.

Our 8,700 employees support our approximately 65,000 customers in their digital transformation.