Outbound Appointment Setter
Royal York Property Management, inc.
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Descripción de la vacante
Royal York Property Management is seeking an experienced Outbound Appointment Setter to engage residential property owners about a rental-guarantee program. You will contact leads via an automatic dialer, qualify prospects, and aim for warm or live transfers to a sales representative.
Three+ years in appointment setting or telesales, strong English, and precise CRM habits are required. This remote role runs during U.S. Eastern Time business hours with full-time commitment.
Formación
- Three or more years of experience in appointment setting, outbound calling, telesales, lead generation, call-centre sales, or live transfers.
- Experience using an automatic or predictive dialer.
- Experience qualifying prospects before scheduling an appointment or completing a transfer.
- Clear and professional spoken English.
- Ability to remain calm with skeptical, impatient, or difficult property owners.
- Strong listening skills and the ability to adjust your response.
Responsabilidades
- Contact company-provided property-owner leads through an automatic dialer to introduce the program and qualify interest.
- Move interested owners to the next step, preferring immediate warm or live transfers to a Royal York sales representative.
- Maintain accurate CRM notes, dispositions, and call records.
- Meet transfer, appointment, or callback targets and respond effectively to objections.
Conocimientos
Herramientas
Descripción del empleo
Appointment Setting, Call Centre, Customer Aquisition, Customer Service, Inside Sales, Outbound Sales, Sales
Type Full-Time · Remote
Location(s) Puebla, Puebla, Mexico
Compensation CAD $40,000 - CAD $50,000 Annually
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Annual Target Earnings: C$40,000–C$50,000
Royal York Property Management is hiring Outbound Appointment Setters to speak with residential property owners about its rental-guarantee program.
The program costs C$100 per month. If a covered tenant defaults on rent, the program is designed to provide the owner with an amount equal to the property’s monthly rent, subject to the program’s terms, approval requirements, and claim conditions.
You will contact company-provided property-owner leads through an automatic dialer, introduce the program, ask qualification questions, respond to objections, and move interested owners to the next step.
For most qualified owners, the preferred outcome is an immediate warm or live transfer to a Royal York sales representative rather than an appointment scheduled for another day.
You will not complete the final sale or determine approval.
Three or more years of experience in appointment setting, outbound calling, telesales, lead generation, call‑centre sales, or live transfers.
Experience using an automatic or predictive dialer.
Experience qualifying prospects before scheduling an appointment or completing a transfer.
Strong objection-handling and persuasive communication skills.
Experience working toward transfer, appointment, conversion, or call targets.
Clear and professional spoken English.
The ability to remain calm with skeptical, impatient, or difficult property owners.
Strong listening skills and the ability to adjust your response.
Accurate CRM, call-note, and disposition habits.
Willingness to receive coaching and apply feedback.
Full-time availability during U.S. Eastern Time business hours.
Property management, real estate, insurance, financial services, telecommunications, home services, or other consumer-sales experience is an asset but not required.
Experience with Convoso, Five9, NICE CXone, Genesys Cloud CX, CallTools, Readymode, or similar software is preferred.
A computer with at least 16 GB of RAM.
Dual monitors, including an external monitor of at least 22 inches.
A wired USB noise-cancelling headset.
A webcam.
A quiet and professional workspace.
Wired internet with at least 100 Mbps download speed.
Backup internet and power arrangements.
The ability to use a dialer, CRM, and campaign system simultaneously.
Qualified and accepted live transfers.
Appointments or scheduled callbacks when applicable.
Hourly and daily calling results.
Qualification accuracy.
Objection-handling effectiveness.
Call quality and professionalism.
Accurate call records and dispositions.
Attendance and schedule adherence.
Compliance with campaign requirements.
The right candidate can connect with property owners quickly, respond naturally to objections, and confidently ask for the next step.
You should be comfortable explaining why an owner may choose to pay C$100 per month to help protect an entire month of rental income if a covered tenant defaults.
You do not need property-management experience or a perfect script immediately. You must have strong communication fundamentals, remain open to coaching, and apply feedback quickly.
See All Open Roles
Copyright 2026 Royal York Property Management Franchising, inc. All Rights Reserved
Outbound Appointment Setter
Annual Target Earnings: C$40,000–C$50,000
Royal York Property Management is hiring Outbound Appointment Setters to speak with residential property owners about its rental-guarantee program.
The program costs C$100 per month. If a covered tenant defaults on rent, the program is designed to provide the owner with an amount equal to the property’s monthly rent, subject to the program’s terms, approval requirements, and claim conditions.
You will contact company-provided property-owner leads through an automatic dialer, introduce the program, ask qualification questions, respond to objections, and move interested owners to the next step.
For most qualified owners, the preferred outcome is an immediate warm or live transfer to a Royal York sales representative rather than an appointment scheduled for another day.
You will not complete the final sale or determine approval.
Three or more years of experience in appointment setting, outbound calling, telesales, lead generation, call‑centre sales, or live transfers.
Experience using an automatic or predictive dialer.
Experience qualifying prospects before scheduling an appointment or completing a transfer.
Strong objection-handling and persuasive communication skills.
Experience working toward transfer, appointment, conversion, or call targets.
Clear and professional spoken English.
The ability to remain calm with skeptical, impatient, or difficult property owners.
Strong listening skills and the ability to adjust your response.
Accurate CRM, call-note, and disposition habits.
Willingness to receive coaching and apply feedback.
Full-time availability during U.S. Eastern Time business hours.
Property management, real estate, insurance, financial services, telecommunications, home services, or other consumer-sales experience is an asset but not required.
Experience with Convoso, Five9, NICE CXone, Genesys Cloud CX, CallTools, Readymode, or similar software is preferred.
A computer with at least 16 GB of RAM.
Dual monitors, including an external monitor of at least 22 inches.
A wired USB noise-cancelling headset.
A webcam.
A quiet and professional workspace.
Wired internet with at least 100 Mbps download speed.
Backup internet and power arrangements.
The ability to use a dialer, CRM, and campaign system simultaneously.
Qualified and accepted live transfers.
Appointments or scheduled callbacks when applicable.
Hourly and daily calling results.
Qualification accuracy.
Objection-handling effectiveness.
Call quality and professionalism.
Accurate call records and dispositions.
Attendance and schedule adherence.
Compliance with campaign requirements.
The right candidate can connect with property owners quickly, respond naturally to objections, and confidently ask for the next step.
You should be comfortable explaining why an owner may choose to pay C$100 per month to help protect an entire month of rental income if a covered tenant defaults.
You do not need property-management experience or a perfect script immediately. You must have strong communication fundamentals, remain open to coaching, and apply feedback quickly.
See All Open Roles
Copyright 2026 Royal York Property Management Franchising, inc. All Rights Reserved
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