Operations Systems Analyst

Carbon Real Estate Investments; Estado de México; Presencial; MXN 420.000 - 620.000; Jornada completa

Descripción de la vacante

A real estate investment firm in Mexico is hiring an Operations Systems Analyst to advance the technology stack for property operations. The role emphasizes platform maintenance, automation monitoring, and financial reporting. Candidates should have a Bachelor's degree in a relevant field and strong Excel skills, along with experience in no-code platforms like Coda. This position offers a dynamic environment where problem-solving and autonomy are key, ideal for tech-oriented operators who can streamline systems.

Formación

• Strong Excel skills – pivot tables, lookups, and structured data manipulation.
• Hands-on experience with no-code platforms such as Coda or Airtable.
• Ability to independently diagnose and resolve data pipeline issues without hand-holding.
• Ability to modify and troubleshoot automation workflows in Make.com, Zapier, or similar tools.
• Ability to independently diagnose and resolve data pipeline issues without hand-holding.
• Strong problem-solving instincts and comfort navigating multiple systems simultaneously.
• High ownership mindset — you close the loop on recurring workflows and follow through.

Responsabilidades

• Maintain the health and reliability of operational systems.
• Monitor AI interaction logs and identify recurring failure patterns.
• Support delinquency tracking workflows and reporting.
• Configure alert triggers and workflow automations within Coda and task management stack.
• Perform UI improvements and workflow optimizations inside Coda.
• Support Asset Management reporting with clean, executive-ready summaries.
• Maintain documentation of system configurations and workflow logic.

Conocimientos

Strong Excel skills

Troubleshooting automation workflows

Problem-solving instincts

Independently diagnose data pipeline issues

Problem-solving

Educación

Bachelor's degree in Finance, Accounting, Business, Information Systems, or a related field

Herramientas

Coda

Make.com

Yardi

Zapier

SQL

Python

Power BI

Descripción del empleo

ROLE OVERVIEW

Carbon Real Estate Investments is hiring an Operations Systems Analyst to own and advance the technology stack that powers our property operations. This is not a traditional finance analyst role — we are looking for a tools-oriented operator who can build, troubleshoot, and monitor the systems our team depends on every day.

The role sits at the intersection of systems, automation, AI tools, and financial reporting. You will be expected to work independently inside no-code platforms, diagnose broken automations, and resolve data pipeline issues — not just download reports and format spreadsheets.

How Your Time Is Split

40% - Platform Maintenance & Configuration

Own the health and reliability of our operational systems.

30% - AI & Automation Monitoring

Keep automated workflows running and improve failure recovery.

Support Asset Management with clean, executive-ready reporting.

KEY RESPONSIBILITIES

Platform Maintenance & Configuration (~40%)

You will own the stability, configuration, and continuous improvement of our core operational systems.

• Monitor data feeds and syncs across Yardi, Coda, dashboards, and reporting tools
• Troubleshoot broken syncs, mismatched fields, and dropped records
• Configure alert triggers and workflow automations within Coda and our task management stack
• Perform UI improvements and workflow optimizations inside Coda
• Support Player Scoreboard data accuracy and integrity
• Maintain clear documentation of system configurations and workflow logic
• Proactively identify gaps and inefficiencies in data flow before they become issues

AI & Automation Monitoring (~30%)

You will keep our automation layer healthy — diagnosing failures, improving reliability, and knowing when to escalate vs. fix.

• Monitor Elise AI interaction logs and identify recurring failure patterns
• Investigate and resolve failed automations in Make.com or similar tools
• Maintain and improve automated task generation workflows
• Diagnose errors such as field mismatches, format conflicts, or filtering logic failures
• Distinguish between system-level issues that need escalation and process issues you can fix directly
• Recommend systemic improvements based on failure trend analysis

You will provide structured financial support to Asset Management — keeping reporting clean, accurate, and decision-ready. Note: reporting is one-third of this role, not the entirety.

• Support delinquency tracking workflows and reporting
• Assist with budget tracking and variance analysis
• Generate recurring financial and operational performance reports
• Clean and transform raw Yardi exports into clear, executive-ready summaries
• Conduct routine audits to ensure system entries align with SOPs
• Support accounts payable reconciliation and invoice tracking

QUALIFICATIONS

Required

• Bachelor's degree in Finance, Accounting, Business, Information Systems, or a related field
• Strong Excel skills — pivot tables, lookups, and structured data manipulation
• Hands-on experience with no-code platforms such as Coda or Airtable
• Demonstrated ability to modify and troubleshoot automation workflows in Make.com, Zapier, or similar tools
• Ability to independently diagnose and resolve data pipeline issues without hand-holding
• Strong problem-solving instincts and comfort navigating multiple systems simultaneously
• High ownership mindset — you close the loop on recurring workflows and follow through

Preferred

• Experience with Yardi or a comparable property management ERP
• Basic scripting ability in SQL, Python, or similar
• Familiarity with Power BI, Bricks, or other BI/visualization tools
• Experience monitoring AI or chatbot platforms such as Elise AI
• Background in multifamily property management or real estate operations