Operations planning manager

Printpack Tijuana, S.A. de C.V.; Tijuana; Presencial; MXN 200,000 - 400,000; Jornada completa

Descripción de la vacante

A leading manufacturing firm in Tijuana seeks an Operations Planning Manager to lead the supply chain team. Responsibilities include managing production planning, improving forecast accuracy, and enhancing overall operational efficiency. Candidates should have experience in S&OP and ERP systems, with a strong focus on continuous improvement. Fluency in English and Spanish is preferred.

Formación

• Proven success leading planning and customer service teams in a manufacturing environment.
• Experience improving and executing Sales and Operations Planning (S&OP) with measurable results.
• Skilled in using ERP systems (JDE preferred) to support planning and execution.
• Strong understanding of inventory management and working capital optimization.
• Effective communicator and collaborator across operations, IT, sourcing, and customer-facing teams.

Responsabilidades

• Lead the division’s Sales and Operations Planning (S&OP) process to align demand, supply, and capacity.
• Manage inventory levels to balance service and cost.
• Oversee order entry and customer service for timely fulfillment.
• Apply CI tools (Lean, Six Sigma) to improve delivery and planning accuracy.

Conocimientos

Sales and Operations Planning (S&OP)

ERP systems (JDE preferred)

Inventory management

Continuous improvement methods

Communication

Team leadership

Supplier relationship management

Fluency in English/Spanish

Descripción del empleo

The operations planning manager is responsible for leading the supply chain team of both sites of our medical division. We are looking for a strategic and results oriented person that will lead planning, purchasing and customer service, playing a key part in improving forecast accuracy, on‑time delivery and overall operational efficiency.

Planning & Forecasting

Lead the division’s Sales and Operations Planning (S&OP) process to align demand, supply, and capacity across functions.

Manage production planning and purchasing across multiple manufacturing sites.

Improve demand planning processes to support accurate forecasting and business alignment.

Develop and manage equipment loading plans.

Customer Service & Order Management

Oversee order entry and customer service to ensure timely and accurate fulfillment.

Collaborate with Sales and Operations to meet customer expectations.

ERP & Systems Integration

Partner with IT to enhance functionality of our JDE-based ERP system.

Use system tools to reduce planning errors and improve visibility.

Working Capital & Inventory

Manage inventory levels to balance service and cost.

Improve inventory turns and reduce excess or obsolete stock.

Continuous Improvement

Apply CI tools (Lean, Six Sigma, PDCA) to improve delivery, planning accuracy, and OEE.

Lead initiatives that standardize and enhance supply chain processes.

Supplier Relationship Management

Build and manage supplier relationships to ensure quality, service, and reliability.

Work with Strategic Sourcing to control costs, evaluate supplier performance, and explore new sourcing options, including partnerships with 3PLs.

Leadership & Collaboration

Lead and develop a cross‑functional team across materials, customer service, and foreign trade.

Foster a culture of feedback and open communication.

Act as a coach to support individual growth and team development.

Identify skill gaps and create development plans.

Collaborate with division leadership to shape long‑term strategies.

• Proven success leading planning and customer service teams in a manufacturing environment.
• Experience improving and executing Sales and Operations Planning (S&OP) with measurable results.
• Skilled in using ERP systems (JDE preferred) to support planning and execution.
• Strong understanding of inventory management and working capital optimization.
• Ability to apply continuous improvement methods to drive operational gains.
• Effective communicator and collaborator across operations, IT, sourcing, and customer‑facing teams.
• Experience managing supplier relationships and working with sourcing teams to improve cost and service.
• Ability to lead with trust, coach team members, and foster a culture of growth.
• Fluency in English/Spanish preferred.