Operations Manager, Packaging, ROW Packaging Programs

Amazon; Cuautitlán Izcalli; Híbrido; MXN 400,000 - 600,000; Jornada completa

Descripción de la vacante

A leading e-commerce company in Cuautitlán Izcalli is seeking a talented individual to develop and implement sustainable e-commerce packaging standards. The role requires strong communication and project management skills, along with advanced knowledge of Microsoft Excel. Responsibilities include defining the packaging roadmap and collaborating with global teams to improve performance. This position offers a full-time schedule, working 40 hours per week, Monday through Friday.

Formación

• Experience using data and metrics to drive improvements.
• Experience owning program strategy, end to end delivery.
• Knowledge of advanced Microsoft Excel functions.

Responsabilidades

• Define and execute the packaging roadmap for the region.
• Be the technical expert on packing productivity.
• Coordinate packaging improvements and updates for stakeholders.

Conocimientos

Excellent communication

Negotiation skills

Influencing skills

Problem solving

Project management

Time management

Educación

Bachelor’s degree or above

Herramientas

Microsoft Excel (advanced)

Descripción del empleo

Description

Location: CPA San Martin Obispo Building B019 Chamapa-Lecheria Highway Km 2.5 San Martin Obispo, Zip Code 54769 State of Mexico.

Schedule: 40 hours per week, Monday through Friday.

At Amazon, we’re working to be the most customer‑centric company on earth and are constantly looking for ways to improve. Our team drives innovation while supporting continuous operational improvement. To get there, we need exceptionally talented, bright, and driven people. In this role, you will be responsible for developing and scaling up sustainable e-commerce packaging standards and sustainable packaging solutions. To be successful, you will need excellent communication, negotiation, and influencing skills to drive consensus across multiple stakeholders. We interface with Operations, Engineering, Category, Finance, Procurement, Data Science, and Global Packaging teams to identify and execute solutions that improve Customer experience by reducing waste and damages in packaging, while also driving significant savings for Amazon.

This opportunity requires excellent troubleshooting, problem solving, and the ability to succeed in a fast‑paced, ambiguous, and technical environment. Ownership of work is extremely important, and candidates should have a proven record of driving projects and strategic initiatives to completion. The ideal candidate is motivated, optimistic, and agile; with strong time management and project management skills.

Key job responsibilities

• Define and execute the packaging roadmap for the region.
• Be the technical expert on packing productivity, box suite optimization, and packaging material specifications and standards.
• Collaborate effectively with worldwide teams to identify, share and implement best practices that improve packaging performance.
• Coordinate and communicate packaging improvements and progress updates to key stakeholders.

Basic Qualifications

• Experience using data and metrics to drive improvements.
• Experience owning program strategy, end to end delivery, and communicating results to senior leadership.
• Bachelor’s degree or above.
• Knowledge of Microsoft Excel at an advanced level, including pivot tables, macros, index/match, vlookup, VBA, data links, etc.

Preferred Qualifications

• 1+ years of performance metrics, process improvement or lean techniques experience.
• Bachelor’s degree, or MBA in business, operations, human resources, adult education, organizational development, instructional design or related field.
• Knowledge and experience manufacturing various packaging materials; including design and production of prototypes, and new product development.
• Consumer packaged goods or e-commerce experience.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.