Oliver Wyman - Learning Delivery Specialist - Mexico City

Oliver Wyman; Xico; Híbrido; MXN 546,000 - 912,000; Jornada completa

Descripción de la vacante

A leading management consulting firm is seeking a Learning Delivery Specialist to enhance training programs for its workforce. This hybrid role requires managing complex training delivery and administrative tasks, ensuring efficacy and participant engagement. Qualifications include a Bachelor’s degree and 2-4 years in Learning and Development. Ideal candidates will possess strong organizational skills, be fluent in English, and will enjoy working in a dynamic team environment. The position is based in Mexico City with a requirement of 2 days per week in the office.

Servicios

Competitive salary

Hybrid work model

Career development opportunities

Formación

• 2–4 years of experience in Learning and Development or a related field.
• Proven experience in program management and delivery, particularly in high-complexity training programs.
• Fluency in English (spoken and written) required.

Responsabilidades

• Independently manage and drive delivery of high-complexity training programs.
• Develop and update run-of-show guides for training programs.
• Collaborate within the delivery pod to handle all logistics of programs.

Conocimientos

Organizational skills

Project management

Verbal communication

Written communication

Attention to detail

Educación

Bachelor’s degree in Education, Human Resources, Business Administration or related field

Herramientas

Learning Management Systems (LMS)

Learning Experience Platforms (LXP)

Event management software

Virtual delivery tools

Descripción del empleo

About Oliver Wyman

Oliver Wyman is a global leader in management consulting. With offices in 70 cities across 30 countries, Oliver Wyman combines deep industry knowledge with specialized expertise in strategy, operations, risk management, and organization transformation. Over 7,000 professionals help clients optimize their business, improve their operations and risk profile, and accelerate their organizational performance to seize the most attractive opportunities. Oliver Wyman's thought leadership is evident in our agenda‑setting books, white papers, research reports, and articles in the business press. Our clients are the CEOs and executive teams of the top Global 1,000 companies.

Role Overview

We are seeking a Learning Delivery Specialist to join our Learning and Development (L&D) team. This role is essential in organizing, delivering, and evaluating high‑quality training programs designed to enhance the skills and capabilities of our diverse workforce. The Specialist will independently manage and drive the delivery of complex training initiatives, ensuring they meet the needs of various employee populations across the organization. In addition to program delivery, the Learning Delivery Specialist will support the administrative needs of training courses and collaborate closely with both regional and global teams. Occasional travel may be required to facilitate training sessions and engage with participants directly. This is a hybrid role that requires 2 days per week in the Mexico City office. There is no option to work remotely.

Key Responsibilities

• Program Management and Delivery – Independently manage and drive delivery of high‑complexity programs.
• Develop and update run‑of‑show guides for both in‑person and virtual programs.
• Serve as Program Lead, ensuring expert delivery and smooth execution.
• Collaborate within the delivery pod to handle all program logistics from setup through completion, including booking meeting rooms, arranging catering, preparing printed materials, and acting as co‑host and producer in virtual sessions.
• Manage the budget for individual programs, ensuring financial adherence.
• Coordinate with other departments to ensure successful training program execution.
• Develop expertise and leverage a comprehensive technical toolkit, including LMS, LXP, event management software, survey tools, and virtual delivery platforms.
• Build strong professional relationships with internal facilitators and external vendors to determine areas of expertise for core programs.
• Recruit appropriate facilitators based on course content and participant profiles.
• Organize and facilitate host briefings to provide facilitators with background on the program and relevant facilitation information.
• Act as subject matter expert on designated learning programs, offering guidance to colleagues within the learning product portfolio.
• Evaluate participant feedback and recommend improvements to enhance future programs and processes.

Qualifications

• Bachelor’s degree in Education, Human Resources, Business Administration, or a related field.
• 2–4 years of experience in Learning and Development or a related field.
• Proven experience in program management and delivery, particularly in high‑complexity training programs.
• Familiarity with Learning Management Systems (LMS), Learning Experience Platforms (LXP), event management software, and virtual delivery tools.
• English fluency (spoken and written) required.
• Ability to travel.

Skills and Attributes

• Strong organizational and project management skills.
• Ability to build professional relationships and network effectively.
• Strong attention to detail.
• Excellent written and verbal communication skills.
• Structured thinker and problem solver, always focused on continuous improvement.
• Ability to multi‑task, prioritize, and manage time effectively.
• Collaborative team player and ability to work within a global team environment.
• Capable of thriving in a fast‑paced, high‑performing environment.
• Flexible attitude with a strong work ethic.
• Adaptable to diverse needs and environments, with a strong cultural awareness and an inclusive approach.
• Passionate about learning and development.

Benefits

The role is a hybrid role requiring 2 days per week in the Mexico City office. There is no option to work remotely.

EEO Statement

We aim to attract and retain the best people and embrace diversity of age, background, disability, ethnic origin, family duties, gender orientation or expression, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex / gender, sexual orientation or expression, skin color, or any other characteristic protected by applicable law.