Ocean Import Specialist

JAS; Monterrey; Híbrido; MXN 300.000 - 420.000; Jornada completa

Descripción de la vacante

JAS is seeking an import specialist to manage customer bookings and oversee customs entries from our Monterrey office. You will ensure accurate documentation, coordinate with sales and operations, and communicate release instructions and charges to customers.

This role requires strong organization, attention to detail, and proficiency with MS Office. The position is full-time, on-site in Monterrey, with exposure to US customs procedures and regulatory compliance.

Formación

• Strong organizational skills and ability to multitask in a fast-paced logistics environment.
• Excellent written and verbal communication capabilities.
• Proficiency with Microsoft Office suite and basic computer skills.
• Attention to detail to ensure accurate import documentation and compliance.

Responsabilidades

• Receive and track customer bookings and orders.
• Process customs entries and related documentation with accuracy.
• Coordinate with Sales and Operations for smooth order transitions.
• Manage and communicate release instructions, duties payments, and POD updates.
• Ensure data quality and proper filing of documents and invoices.

Conocimientos

Organizational skills

Written & verbal communication

MS Office proficiency

Detail oriented

Multitasking

Teamwork & independence

Educación

High School Diploma or GED

Descripción del empleo

JAS is an international, non-asset-based supply chain services and solutions company. Our services include air and ocean freight forwarding, contract logistics, customs brokerage, distribution, inbound logistics, truckload brokerage and other supply chain management services, including consulting, the coordination of purchase orders and customized management services. To process and handle ocean import shipments for our customers, ensuring the highest quality standards and providing service solutions meeting or exceeding our customer’s requirements and company policies and procedures to ensure compliance with laws, regulations and best practices.

ESSENTIAL FUNCTIONS:

Receive and track customer bookings/orders. Send shipping instructions overseas according to customer instructions or established SOP’s. Notify customer of arrival and charges. This must apply to any delay notices and Customs/Exam holds. Applicable charges for any holds must also be advised to the necessary party concerned immediately after we receive our notification. Follow the guidelines specified by the company’s business process team. Process Customs Entries, i.e. classify invoice, file RLF entries, and enter electronic invoices. Own the process for FDA related entries. Review and prepare documentation with accuracy on every detail and aspect, not limited to but including Customs classification, I.T. number, commercial invoices, details, etc. Transmit information to ABI, verify results and make corrections if necessary, monitoring the release of customs and also any OGA as may apply (USDA, FCC, DOT… etc.). Check Customs release details and ensure any discrepancies are handled properly. Transmit payment of Customs duties as needed. Manage exceptions with involved parties and customer. Ensure that file contains all necessary document copies in proper sequence. Coordination of entry and break bulk shipments. Work with Sales on account implementation, ensuring a smooth transition from Sales to Operations. Answer all customer requests in accordance with our company standards and guidelines. Monitor closely any shipments moving on an I.T. and provide release, payment and delivery instructions within the allotted free time. Collect any COD monies owed before arranging delivery to the customer. Handle and manage all customer contact at file level regarding exceptions. Ensure highest level of data quality by processing the shipment accurately. Provide accurate job costing forecast – Ensure all payables, receivables and accruals are set and properly managed per company rules and guidelines. Work with vendors and overseas offices to dispute any incorrect payables at the earliest opportunity to maintain accurate accounting. Bill/Invoice each file to the respective customers paying close attention to payment terms for the responsible party. Assure that Original Bill of Lading requirements are met in a timely manner. Dispatch freight for delivery, maintaining communication with trucker throughout delivery. Confirm POD for each shipment and updating our system with POD information. Update Track and Trace proprietary applications. Assist Sales, Department Manager and Colleagues in compiling quotes by providing rates, tariffs, etc. Assure that file contains all necessary documents as set by company standards and filed promptly in appropriate location. Other duties as requested.

SUPERVISORY RESPONSIBILITIES:

None

QUALIFICATIONS:

• Excellent organizational skills Excellent written and verbal skills Strong computer skills including Microsoft Office suite Detail oriented, able to multitask and meet deadlines Self-motivated, able to work in a team and independently Knowledge of US customs laws, practices and procedures Able to perform the essential duties of this position without posing a “direct threat” to the health or safety of self or others Able to interact positively and effectively with co-workers, subordinates and supervisors

EDUCATION AND EXPERIENCE:

• High School Diploma or GED required Minimum 3 years’ experience in imports or combination of education and expertise required Experience and knowledge regarding import entry procedures, compliance, rules and regulations preferred Knowledge of First Port of Arrival (FPOA) entry processes is preferred FDA experience preferred Knowledge of Importer Security Filing (ISF) preferred Good working knowledge of OGA transactions preferred

ENVIRONMENT:

100% performed in climate-controlled internal office environment working under normal office conditions. Travel will be (up to__ %) required in support of the position’s responsibilities. While performing the duties of this job, the employee is regularly required to sit, stand, walk, use hands and fingers to feel and handle, reach with arms and hands, talk and hear. While performing the duties of this job, the employee frequently is required to stop, kneel and crouch, lift weight or exert a force up to a maximum of 25 pounds. This position requires employee to frequently work in a fluid, fast paced environment.

ADDITIONAL:

The responsibilities associated with this job will change from time to time in accordance with the Company’s business needs. More specifically, the incumbent may be required to perform additional and/or different responsibilities from those set forth above. The above declarations are not intended to be an all-inclusive list of the duties and responsibilities of the job described, nor are they intended to be such a listing of the skills and abilities required to do the job. Rather, they are intended only to describe the general nature of the job.

DEFINITIONS:

(if any abbreviation, the meaning needs to be inserted) Management retains discretion to add or change duties of this position at any time. JAS prides itself on its exceptional service and competitive pricing that comes about through the hard work and skill of the people who make up the JAS organization. The mission of JAS is to focus on innovation and maintain a commitment to deliver the product securely and on time. This mission flows through its vast global network of 38 subsidiaries, hundreds of official agent locations, and 4,200+ employees across more than 90 countries. JAS' commitment to innovation in the fields of shipping, 3PL, and freight forwarding puts it in a unique class of select companies which concentrate on specialized projects as well as commodity shipping initiatives. JAS is a premier “go-to” company for those wishing to move cargo from anywhere in the world to anywhere else in the world. Through the use of advanced tracking technologies, sophisticated global communications, and a large team of experts across a broad spectrum of specialties, JAS is able to cost effectively handle the shipping of everything from tiny camera parts up to the massive components required to build an oil rig. Transporting cargo is a complex endeavor. JAS is the brand you can trust to satisfy your most demanding requirements.