NA Tech Center - Technology Consultant II

Hewlett Packard Enterprise; Región Centro; Híbrido; MXN 900.000 - 1.300.000; Jornada completa

Descripción de la vacante

Hewlett Packard Enterprise is seeking a Technology Architect to support the United States and Canada as part of Tech Center. The role extends geo resources, assists with solution design and review, and answers technical questions while flipping solutions from the competition using HPE’s product portfolio.

The candidate will have a technical background from IT support, development, or presales, enabling rapid understanding of HPE technologies and advising on customer solutions.

Formación

• 3–5 years of technical experience or 5–7 years total with degree as per requirement.
• Bachelor's degree or equivalent in computer science or related area.
• Experience across IT support, development, or presales is valued.

Responsabilidades

• Deliver assigned tasks within the project delivery cycle.
• Understand a broad range of technology to contribute to designs.
• Install systems, update apps/firmware/drivers, and test configurations.
• Collaborate with technical leads and customer representatives.
• Contribute to design for deliverables and develop technical solutions.

Conocimientos

Technical experience

Degree in CS

Communication

Documentation

Problem solving

Team collaboration

Educación

Bachelor's degree in CS or related field

Descripción del empleo

This role has been designed as 'Hybrid' with a requirement that you will work on average 2 days per week from an HPE office.

Who We Are

Hewlett Packard Enterprise is the global edge-to-cloud company advancing the way people live and work. We help companies connect, protect, analyze, and act on their data and applications wherever they live, from edge to cloud, so they can turn insights into outcomes at the speed required to thrive in today’s complex world. Our culture thrives on finding new and better ways to accelerate what’s next. We know varied backgrounds are valued and succeed here. We have the flexibility to manage our work and personal needs. We make bold moves, together, and are a force for good. If you are looking to stretch and grow your career our culture will embrace you. Open up opportunities with HPE.

Job Description

Technology Architect supporting the United States and Canada as part of Tech Center. This role extends the geo resources and assists with the Solution Design & Review, answering Technical Questions, and flip solutions from the competition using HPE’s portfolio of products and services. The candidates for this role have a technical background with experience in IT as support, development, or presales engineers. This enables them to quickly grasp HPE technology products and services and advise on solutions for our customers.

How You Will Make Your Mark

• Responsible for delivery of assigned tasks within the delivery cycle of a project.
• Understands a broad spectrum of the company's technology in order to deliver part of a detailed technical design, which meets customer requirements.
• Tasks may include installing new systems applications; updating applications, firmware, and drivers; creating boundaries for as well as performing configuration and testing activities; applications programming for assigned modules within a larger program; assisting in the preparation of technical presentations and demonstrations; and participating in customer meetings.
• Works with minimal direction from the technical lead and with customer nominated representatives to accomplish assigned tasks.
• Contributes to design for specific deliverables and assists in the development of technical solutions.
• Participates as part of a team and maintains good relationships with team members and customers.
• Understands the company strategy and the role that the individual plays.
• Uses knowledge tools and re- uses information for the benefit of projects, and of professional development.
• Uses and contributes to technical forums within the company environment and local professional communities and technical user groups.

About You

• 3 - 5 years of technical experience and a Bachelor of Arts/Science or equivalent degree in computer science or related area of study; without a degree, two additional years of relevant professional experience (5-7 years in total).

Knowledge And Skills

• Has sufficient depth and breadth of technical knowledge to be individually responsible for the implementation of a specific deliverable.
• Able to contribute to the design for deliverables.
• Has ability to perform/drive resolution of problems on individual products.
• Able to communicate broad and specific concepts with team and to peers.
• Able to produce documentation for use by team and customer.

Accessibility

HPE is committed to creating an inclusive and accessible workplace and encourages applications from all qualified individuals, including those with disabilities. If you believe you require accommodation during any stage of the application or interview process, please submit your request by completing our secure form linked here.

Note: This option is reserved for applicants needing assistance/reasonable accommodation related to a disability.

What We Can Offer You

Health & Wellbeing

We strive to provide our team members and their loved ones with a comprehensive suite of benefits that supports their physical, financial and emotional wellbeing.

Personal & Professional Development

We also invest in your career because the better you are, the better we all are. We have specific programs catered to helping you reach any career goals you have — whether you want to become a knowledge expert in your field or apply your skills to another division.

Unconditional Inclusion

We are unconditionally inclusive in the way we work and celebrate individual uniqueness. We know varied backgrounds are valued and succeed here. We have the flexibility to manage our work and personal needs. We make bold moves, together, and are a force for good.

Let’s Stay Connected

Follow @HPECareers on Instagram to see the latest on people, culture and tech at HPE.

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HPE is an Equal Employment Opportunity/ Veterans/ Disabled/LGBT employer. We do not discriminate on the basis of race, gender, or any other protected category, and all decisions we make are made on the basis of qualifications, merit, and business need. Our goal is to be one global team that is representative of our customers, in an inclusive environment where we can continue to innovate and grow together. Please click here: Equal Employment Opportunity.

In accordance with applicable Mexican laws and our commitment to non-discrimination, HPE strictly prohibits requiring medical certificates related to pregnancy status or HIV as conditions for employment, continued service, or promotion.

Hewlett Packard Enterprise is EEO Protected Veteran/ Individual with Disabilities

HPE will comply with all applicable laws related to employer use of arrest and conviction records, including laws requiring employers to consider for employment qualified applicants with criminal histories.