Marketing Strategy & Operations Lead

Novartis México; Ciudad de México; On-site; MXN 700,000 - 1,000,000; Full time

Job summary

Novartis México is seeking a Marketing Strategy Specialist to join the Marketing Operations team in Mexico City. You will serve as an operations partner, driving planning, governance, analytics, and continuous improvement to enable strategic priorities and better decision-making.

Through collaboration across stakeholders, you will translate objectives into actionable plans, optimize processes and dashboards, and contribute to digital initiatives that enhance operational effectiveness.

Qualifications

• Bachelor's degree in Business Administration, Marketing, Life Sciences, Operations, Analytics, or related field.
• 5+ years of experience in business analysis, business operations, strategic planning, process improvement, project management, or related discipline.
• Strong analytical and problem-solving skills with ability to translate data into insights.
• Experience creating executive presentations, reports, dashboards, and business communications.
• Excellent written, verbal, and presentation communication skills.
• Proven ability to collaborate across multiple teams and stakeholders.
• Experience managing priorities, coordinating initiatives, and tracking progress.
• Familiarity with Agile methodologies and continuous improvement.
• Knowledge of analytics, automation, AI-enabled solutions, and digital tools.
• Proficiency with Microsoft 365 including PowerPoint, Excel, Teams, SharePoint.

Responsibilities

• Coordinate and manage team operating rhythms, governance forums, leadership meetings, organizational events, and planning activities.
• Monitor priorities, decisions, action items, risks, and dependencies to support effective execution and delivery of business objectives.
• Facilitate collaboration across subject matter experts and cross-functional stakeholders to align activities and advance team priorities.
• Maintain and optimize collaboration platforms, knowledge repositories, SharePoint sites, Teams channels, and project management tools.
• Ensure business documentation, dashboards, and team resources remain accurate, current, and accessible.
• Support internal communications and stakeholder engagement activities, including team updates and feedback processes.
• Translate business objectives into actionable plans, milestones, and operational priorities.
• Analyze business data and performance metrics to develop actionable insights and recommendations.
• Track resource utilization, capacity, and workload trends to support planning and decision-making.
• Document processes, workflow maps, and requirements to enable standardization and improvements.
• Identify opportunities to improve efficiency and reduce complexity.
• Support business reviews, annual planning activities, and portfolio management.

Skills

Analytical thinking

Problem solving

Communication skills

Cross-functional collaboration

Presentations

Education

Bachelor's degree in Business Administration/Marketing/Operations/Analytics

Tools

Microsoft 365 (PowerPoint)

Excel

Teams

SharePoint

Job description

Novartis México is seeking a Marketing Strategy Specialist to join the Marketing Operations team in Mexico City. You will serve as an operations partner, driving planning, governance, analytics, and continuous improvement to enable strategic priorities and better decision-making.

Through collaboration across stakeholders, you will translate objectives into actionable plans, optimize processes and dashboards, and contribute to digital initiatives that enhance operational effectiveness.