Marketing & Client Engagement Specialist

Newhorizonscareergroup; Monterrey; A distancia; MXN 180.000 - 340.000; Jornada completa

Descripción de la vacante

Newhorizonscareergroup is seeking a Marketing & Client Engagement Specialist to support digital outreach, client relationships, and engagement activities focused on destinations, experiences, and services. The role emphasizes connecting with people, creating compelling content, and helping clients explore options based on their interests.

You'll craft engaging digital content, manage inquiries from social media and referrals, and nurture ongoing client relationships through organized outreach

Formación

• Strong written and verbal communication.
• Ability to create engaging digital content.
• Excellent organizational and time-management skills.
• Experience in marketing, social media, or client relations is helpful but not required.

Responsabilidades

• Create and share digital content to inform and engage clients.
• Highlight destinations, accommodations, and experiences.
• Support social media marketing and online engagement.
• Research destinations and client interests.
• Build and maintain client relationships and respond to inquiries.
• Maintain organized records of outreach activities.

Conocimientos

Communication

Content creation

Relationship building

Social media

Research skills

Organization

Independence

Learning new tools

Attention to detail

Marketing experience

Herramientas

Social media platforms

Descripción del empleo

We are seeking a creative and communication-focused Marketing & Client Engagement Specialist to support digital outreach, client relationships, and engagement activities centered around destinations, experiences, and client services. This role is well suited for someone who enjoys connecting with people, creating engaging content, building relationships, and helping clients explore options based on their interests and needs.

Key Responsibilities

• Create and share digital content designed to inform and engage prospective and existing clients
• Highlight destinations, accommodations, experiences, and service options through digital marketing and outreach
• Support social media marketing and online engagement activities
• Research destinations, experiences, seasonal opportunities, and other topics relevant to client interests
• Build and maintain relationships with prospective and existing clients
• Respond professionally to inquiries generated through social media, referrals, and other outreach activities
• Communicate with clients to better understand their interests, preferences, and service needs
• Research and provide relevant information and options based on individual client interests
• Follow up with prospective clients and maintain ongoing communication
• Assist with promoting destinations, experiences, services, and special opportunities
• Support referral and relationship-based marketing activities
• Maintain consistent and professional communication across digital platforms
• Track engagement and outreach activity to identify topics and opportunities generating client interest
• Maintain organized records of client communication and outreach activities

Qualifications

• Strong written and verbal communication skills
• Creative and comfortable developing ideas for digital content
• Good interpersonal and relationship-building abilities
• Comfortable using social media and online communication platforms
• Interest in researching destinations, experiences, and client options
• Strong organizational and time-management skills
• Ability to work independently and manage multiple priorities
• Comfortable learning new digital tools, systems, and platforms
• Reliable follow-through and attention to detail
• Previous experience in marketing, social media, communications, customer service, sales, hospitality, or client relations is helpful but not required

Training & Support

• Remote work environment
• Structured initial training
• Ongoing role-specific training
• Access to online tools and resources