Manager I, Data Center Operations, 3PDC

Google LLC; San Miguel de Allende; On-site; MXN 900,000 - 1,700,000; Full time

Job summary

Google LLC in Mexico seeks a Facilities Data Center Team Lead to oversee daily operations and lead a team of Data Center Technicians in installing and maintaining server and network hardware. You will guide day-to-day site activities, coordinate testing and decommissioning, and develop contingency plans for deployments.

The role focuses on ensuring reliability, safety, and efficient operations across data centers and office spaces, with collaboration across cross-functional teams to meet

Qualifications

• Bachelor's degree or technical equivalent is required.
• 8 years of experience in computing infrastructure, networking, operating systems, or hardware.
• 5 years of experience managing technical, vendor, contract management, or delivery teams.
• Ability to work non-standard hours, including weekends, night shifts, holidays and shift-based schedules.

Responsibilities

• Lead a team of Data Center Technicians; set and communicate priorities aligned with goals.
• Collaborate with teams to meet goals and manage facility activities and strategies.
• Maintain, monitor, and implement security and operational procedures; analyze trends for improvements.
• Repair, fix, and perform preventative maintenance on equipment, servers, or infrastructure.
• Support EHS and other compliance programs with other teams to ensure safety and incident reporting.

Skills

Team leadership

Project coordination

Customer service

Vendor management

Education

Bachelor's degree in a technical field or equivalent practical experience

Job description

Only applications of candidates with Mexican citizenship will be evaluated for this role in compliance with the provisions of Article 7 of the Federal Labor Law.

Note: By applying to this position you will have an opportunity to share your preferred working location from the following: Apaseo el Grande, Guanajuato, Mexico; San Miguel de Allende, Guanajuato, Mexico; El Marqués Querétaro, Puebla, Mexico.

Minimum qualifications:

• Bachelor's degree in a technical field, or equivalent practical experience.
• 8 years of experience in computing infrastructure, networking, operating systems, or hardware.
• 5 years of experience managing technical, vendor, contract management, or delivery teams.
• Ability to work non-standard hours, including working weekends, night shifts, holidays and on shift-based schedules as required.

Preferred qualifications:

• 5 years of experience managing technical teams, vendor or contract management and delivery.

About The Job

At Google, we aim to foster Googley work environments that are collaborative, friendly and fun. The Facilities Management team brings our spaces to life as you oversee the daily operations of our offices. While roles with similar names at other companies can be far more mundane, you're a creative, organized customer service specialist, who takes pride in seeing things run smoothly and efficiently. You go out of your way to make sure that clients are not only satisfied, but singing Google's praises. You're comfortable in a fast-paced environment with the highest standards of excellence. You aren't afraid to have fun with your job, and bring an enthusiasm, dedication and a collaborative spirit to build and maintain office spaces that facilitate some of the world's most cutting edge innovation.

In this role, you will lead a team of Data Center Technicians who perform quality installations of server and network hardware and their components, and maintain and troubleshoot any tests while modeling teamwork with a positive impact to site culture. You will also manage day-to-day operations and guide the team through the installation, configuration, testing, troubleshooting and decommissioning of our servers. In a similar fashion, you will also oversee the deployment of network components of the data center, lead teams on installations and develop project contingency plans.

The Data Center team designs and operates some of the most sophisticated electrical and HVAC systems in the world. We are an upbeat, creative, team-oriented group of engineers committed to building and operating powerful data centers.

Responsibilities

• Lead a team of individuals; set and communicate individual and team priorities that support organizational goals. Meet regularly with individuals to discuss performance and development, and provide feedback and coaching.
• Partner with teams to meet goals and stakeholders to manage facility activities and set/implement short- and long-term strategies.
• Maintain, monitor, and execute security and operational procedures and track/analyze trends to identify opportunities for improvements ensuring alignment with organizational policies.
• Repair, fix, and perform preventative maintenance on equipment, servers, machines, or infrastructure based on identified issues.
• Support and contribute to the implementation of Environmental Health and Safety (EHS) and other compliance programs and initiatives in collaboration with other teams to ensure environmental and safety incidents are investigated, resolved, and reported.

Google is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also Google's EEO Policy and EEO is the Law. If you have a disability or special need that requires accommodation, please let us know by completing our Accommodations for Applicants form.