Mainframe CICS Administrator

HSBC; Ciudad de México; Presencial; MXN 800,000 - 1,100,000; Jornada completa

Descripción de la vacante

A leading financial services organization in Mexico City seeks a Mainframe CICS Administrator. This role requires overseeing the installation and maintenance of CICS Transaction Servers, troubleshooting systems, and ensuring high service standards. Candidates must have over 5 years of relevant experience and a deep understanding of CICS architecture. Strong problem-solving skills and the ability to work in a team are essential, alongside proficiency in system diagnostics tools.

Servicios

Generous paid leave

Professional development opportunities

Inclusive workplace culture

Formación

• 5+ years of experience with CICS Transaction Servers and maintenance.
• Installation and tuning for CICS webservices and related infrastructures.
• Working knowledge of system diagnostics tools like CA SYSVIEW or Fault Analyzer.

Responsabilidades

• Upgrade and install CICS Transaction Servers and related products.
• Monitor incidents and requests within SLAs using ticketing tools.
• Document all disaster recovery related operational processes.

Conocimientos

CICS Transaction Servers upgrade/installation

System diagnostics tools (CA SYSVIEW, Omegamon)

CICS Application Architecture understanding

z/OS Job Control Language (JCL)

Change Management tools (Service Now, BMC Remedy)

Descripción del empleo

If you’re looking for a career where you can make a real impression, join Global Service Center (GSC) HSBC and discover how valued you’ll be. HSBC is one of the largest banking and financial services organisations in the world, with operations in 64 countries and territories. We aim to be where the growth is, enabling businesses to thrive and economies to prosper, and, ultimately, helping people to fulfil their hopes and realise their ambitions.

We are currently seeking an experienced professional to join our team in the roleMainframe CICS Administrator

Role Purpose

The Mainframe CICS Administrator is accountable for upgrading and installing of CICS Transaction Servers, zCEE, CICS PA and other vendor products (CAFC) along with maintenance by applying FIX packs periodically. Mainly utilizing system diagnostics tools like CA SYSVIEW / Omegamon / Main view (Opcional), Fault Analyzer, CICS PA to arrive at problem solutions, Hands on CICS SSL Setup Troubleshooting

Main Activities

• Adopt to weekends to support which get planned on rotational basis to change implementation and supports client systems for 24/7 on rotational basis.
• Installation and tuning processes and procedures for CICS webservices and CICSplex System manager, JVM Servers and Angels stated tasks so that all CICS services and infrastructures meet operational targets.
• Identify performance bottlenecks and provide administrative solutions where appropriate.
• Monitor ticketing tool to resolve incidents and requests within agreed SLAs.
• Ensure documentation of all DR related operational processes and procedures

Qualifications - Internal

• + 5 years of experience at Upgrade/install of CICS Transaction Servers, zCEE, CICS PA and other vendor products (CAFC) along with maintenance by applying FIX packs periodically.
• Installation and tuning processes and procedures for CICS webservices and CICSplex System manager, JVM Servers and Angels stated tasks so that all CICS services and infrastructures meet operational targets.
• Utilizing system diagnostics tools like CA SYSVIEW / Omegamon / Main view, Fault Analyzer, CICS PA to arrive at problem solutions, Hands on CICS SSL Setup Troubleshooting
• Understating of CICS Application Architecture (CMAS/MRO and NON MRO), design and maintenance, for CICS connections from CICS as well Off host DataPower, WAS, JAVAto analyze architecture and security issues, and perform advanced troubleshooting.
• Working knowledge of z/OS Job Control Language (JCL).
• Tool - Service Now for Incident/Change Management, BMC Remedy On-Demand Tool

Due to the urgent hiring need, candidates with immediate right to work locally and no relocation need will be prioritised.

Competencies

• Team worker
• Effective Communicator
• Independent Solver and Handler
• Analytic Thinker
• Client Advocate

At HSBC we offer our colleagues a greater number of leave days so that they can fully enjoy their wedding, take care of the new member of the family, or grieve the loss of a family member. Our paid leave package is at the forefront in Mexico, now you have one more reason to be HSBC and proudly live a culture of well-being, balance, and care.

HSBC is an equal opportunity employer committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and, opportunities to grow within an inclusive and diverse environment. We encourage applications from all suitably qualified persons irrespective of, but not limited to, their gender or genetic information, sexual orientation, ethnicity, religion, social status, medical care leave requirements, political affiliation, people with disabilities, color, national origin, veteran status, etc., We consider all applications based on merit and suitability to the role.

Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.