Luxury Front Desk Concierge – Bilingual

Four Seasons Hotels and Resorts; Cabo San Lucas; Presencial; MXN 558,000 - 745,000; Jornada completa

Descripción de la vacante

A luxury hotel brand in Cabo San Lucas is seeking a Front Desk Receptionist. This role is pivotal in ensuring an exceptional experience for guests upon arrival and departure. The ideal candidate should have experience in a luxury hotel setting and be bilingual in Spanish and English. The position requires multitasking, strong communication skills, and flexibility with scheduling. Join a dynamic team that values genuine hospitality and connection with guests.

Servicios

Opportunities for career growth

Work in a family spirit environment

Complimentary stays at Four Seasons properties

Formación

• At least 2-3 years of relevant work experience in Luxury Hotel.
• Self-driven and a strategic resourcing professional.
• Good team spirit, cooperative with good communication and interpersonal skills.
• Reading, writing and oral proficiency in both Spanish and English language.
• Must be flexible with schedule.

Responsabilidades

• Ensure guests have a smooth arrival and departure experience.
• Personalize each interaction during the check-in process.
• Ascertain guest satisfaction and handle last-minute requests.
• Maintain balanced bank assigned by the hotel.

Conocimientos

Customer service

Multitasking

Attention to detail

Communication skills

Team spirit

Descripción del empleo

A luxury hotel brand in Cabo San Lucas is seeking a Front Desk Receptionist. This role is pivotal in ensuring an exceptional experience for guests upon arrival and departure. The ideal candidate should have experience in a luxury hotel setting and be bilingual in Spanish and English. The position requires multitasking, strong communication skills, and flexibility with scheduling. Join a dynamic team that values genuine hospitality and connection with guests.