Loss Prevention Supervisor - Guest Safety & Team Lead

Marriott Hotels Resorts; Tijuana; Presencial; MXN 30,000 - 45,000; Jornada completa

Descripción de la vacante

A leading hotel chain in Tijuana, Baja California, is seeking a Loss Prevention & Security professional for their team. The candidate will patrol property areas, monitor surveillance systems, assist guests during emergencies, and resolve safety hazards. This role requires strong conflict resolution skills and the ability to provide excellent customer service. A commitment to safety and compliance with company policies is essential. The position is full-time and offers an opportunity to work in a dynamic hospitality environment.

Formación

• Ability to conduct emergency response drills and daily hazard inspections.
• Strong observational skills to monitor surveillance systems and secure areas.
• Excellent communication skills for guest interaction and staff support.

Responsabilidades

• Patrol all areas of the property to ensure safety.
• Assist guests with room access and emergency situations.
• Monitor CCTV and alarm systems for security breaches.
• Handle interruptions and guest complaints professionally.

Conocimientos

Emergency response

Conflict resolution

Surveillance monitoring

First aid/CPR

Descripción del empleo

A leading hotel chain in Tijuana, Baja California, is seeking a Loss Prevention & Security professional for their team. The candidate will patrol property areas, monitor surveillance systems, assist guests during emergencies, and resolve safety hazards. This role requires strong conflict resolution skills and the ability to provide excellent customer service. A commitment to safety and compliance with company policies is essential. The position is full-time and offers an opportunity to work in a dynamic hospitality environment.