Logistics Associate

C.H. Robinson Worldwide; Monterrey; Híbrido; MXN 180.000 - 240.000; Jornada completa

Descripción de la vacante

C.H. Robinson in Monterrey is seeking a Logistics Associate to support our freight execution and ensure operational excellence across our supply chain services.

You will coordinate with carriers and customers, manage daily transportation activities in the Transportation Management System, and resolve issues quickly to maintain service quality.

Formación

• High School Diploma and/or GED.
• Fluent in English and Spanish.
• Prior experience in Supply Chain, Transportation, and/or Logistics.

Responsabilidades

• Coordinate transportation loads and bookings in the Transportation Management System.
• Provide timely responses to customer requests, track shipments, and resolve issues.
• Schedule delivery appointments and update internal/external stakeholders.
• Run reports and support project-based delivery model.

Conocimientos

Fluent in English and Spanish

Educación

High School Diploma / GED

Herramientas

Microsoft Office

Descripción del empleo

C.H. Robinson is looking for a Logistics Associate in Monterrey!In this role, you will directly support the execution of our customers’ freight and play a key part in ensuring operational excellence across our supply chain services. Your work will have a strong impact on service quality, efficiency, and customer satisfaction throughout the region.As a Logistics Associate, you’ll manage daily transportation activities, coordinate with carriers and customers, track shipment progress, and resolve operational issues quickly. You will support accurate documentation, maintain proactive communication, and help our teams deliver reliable, high‑quality logistics solutions.If you're detail‑oriented, proactive, and looking to grow your career in logistics, we encourage you to apply.Join C.H. Robinson in Monterrey and help keep global supply chains moving!At C.H. Robinson, we’re firm believers in the power of in-person collaboration to fuel innovation and propel success. In this role, you will engage with peers on-site one day a week, igniting creativity and driving impactful results. With the flexibility for remote work four days a week, this role strikes the perfect balance between teamwork and autonomyDUTIES AND RESPONSIBILITIESThe duties and responsibilities of this position consists of, but are not limited to, the following:Ensure Transportation arrangements are made for shipments by the following:Providing timely and professional written and verbal responses to customer requestsBooking transportation loads in the Transportation Management SystemMonitoring team mailboxesResolving simple exceptions to any pre-defined processesScheduling delivery appointments with receiversMaking any necessary changes as requested by the customer within the Transportation Management SystemManual building and creating new Transportation loads within the Transportation Management SystemConduct systems trainings to external partiesFollow standard operating procedures and update when gaps are identifiedRun, format, or distribute any reports to the appropriate internal or external partiesContribute to projects that utilize the CHR project-based delivery modelOther duties or responsibilities as assigned according to the team and/or country specific requirementsQUALIFICATIONSRequired:High School Diploma and/or GEDAbility to work flexible schedule on occasion, including overtime hours when requestedFluent in English and SpanishPreferred:Bachelor’s degree from accredited college or universityPrior experience in Supply Chain, Transportation, and/or LogisticsProficient in Microsoft Office Suite of programsSolid understanding of Information systemsFriendly and articulate phone demeanorStrong verbal and written communication skillsDetail orientedAble to work in a fast-paced and dynamic environmentAbility to problem solve quickly and accuratelyAbility to prioritize and handle a variety of tasksAbility to motivate and encourage change, able to get positive results in a very large, dispersed organizationValues a diverse and inclusive work environmentCH Robinson is an equal opportunity employer. All employment decisions are made without regard to race, color, religion, gender, gender identity, sexual orientation, national origin, genetics, or disability.BenefitsWe offer a competitive benefits plan above the Mexican Labor Law. This includes life and medical insurance, a Wealth Accumulation Plan (Plan de Pensiones), an Employee Stock Purchase Plan, and among others, the opportunity to prosper in a Fortune 500 company.