LM016: Operations Handler

FedEx; Agua Señora; On-site; MXN 180,000 - 240,000; Full time

Job summary

FedEx is seeking a warehouse/operations support associate in Mexico. The role involves efficient and safe delivery and pickup of packages, checking labels and content, preparing required paperwork, and seeking opportunities to generate additional business from customers.

The position requires basic English, ability to lift heavy packages, and readiness to work variable shifts. Responsibilities include loading vehicles, auditing package dimensions, ensuring safety compliance, and performing light

Qualifications

• Ability to lift up to 55 lbs and handle packages up to 150 lbs with equipment.
• Able to work variable shifts.
• Experience with warehouse operations and equipment.
• Basic English skills.
• Read, map reading, sorting and math sections of basic skills test.
• Attention to detail and planning skills.
• Strong problem-solving abilities and teamwork.

Responsibilities

• Provide efficient and safe delivery and pickup of packages.
• Check labeling, legality of content including weight and size, proper wrapping, insurance values, and special requirements for hazardous shipments.
• Prepare paperwork such as airway bills, delivery records, vehicle condition, etc., neatly and accurately.
• Seek additional business from current customers; pass leads to Sales Manager when needed.
• Inform Station Ops. Manager and Sales of changes in customer/competitor efforts.
• Load company vehicles in a safe manner.
• Audit size and weight of packages and boxes and sort.
• Ensure use of safety equipment and full compliance with FedEx policies.
• Operate vehicles safely and perform basic maintenance (cleaning, tire pressure, etc.).
• Assist unloading of customer merchandise, palletize when needed.
• Arrange product on racks with forklift (forklift use limited to certified employees).
• Fulfill physical orders using handhelds, scanner, and PC (WMS/Excel).
• Perform value-added tasks such as product review, kit assembly, labeling, packaging.
• May perform other duties as assigned.

Skills

Lifting 55 lbs

Flexible shifts

Vehicle maintenance

Basic skills test

Attention to detail

Planning

Problem solving

Teamwork

Education

Middle school or equivalent

Basic English

Tools

Scanner

WMS

Excel

Job description

Involves support in the reception of products and fulfillment of customer orders through operational processes, to ensure that customer material is in optimal condition at the required time.

General Job Description

Under general guidance completes the following tasks:

• Provides efficient and safe delivery and pickup of packages.
• Checks packages to ensure that proper labeling, legality of content including weight and size, proper wrapping, insurance values, and special requirements for hazardous material shipments.
• Provides necessary paperwork relating to the pickup and delivery of packages, such as airway bills, delivery records, vehicle condition, etc. with neatness and accuracy.
• Seeks additional business from current customers, if unsuccessful, passes lead to Sales Manager.
• Informs Station Ops. Manager and Sales of changes in customer/competitor efforts.
• Loads company vehicles in a safe manner.
• Audits size and weight of packages and boxes and sorts.
• Ensures the use of safety equipment and full compliance with FedEx safety policies, procedures, norms, rules and practices.
• Operates company vehicles in a safe and secure manner and performs basic maintenance (clean, washing, tire pressure, etc).
• Supports in the unloading of customer merchandise, in bulk or on pallet, separating and physically validating (quality and quantity), and palletizing the product when needed.
• Arranges the product on the racks with the help of the Skid or Forklift (the use of forklifts is only for certified employees).
• May fulfill physical orders through work tools such as: handheld, scanner and PC (WMS and/or Excel).
• Performs value-added work such as: product review, kit assembly, labeling, packaging, among others.
• May be required to perform other duties as assigned.

Minimum Requirements

Minimum Education

• Middle School degree/Equivalent preferred
• Basic English Skills

Minimum Experience

• General knowledge of warehouse, packaging, inventories
• Experience operating ramp and warehouse equipment preferred

Minimum Required Skills

• Ability to lift 55 lbs. (25 kg) and to maneuver packages weighing up to 150 lbs. (68 kgs) with appropriate equipment
• Must be able to work variable shifts
• General vehicle maintenance a plus and power and hand tools experience preferred
• Must be able to successfully complete Reading, Map Reading, Sorting, and Math sections of the Basic Skills Test
• Accuracy & Attention to Detail
• Planning & Organizing Skills
• Problem Solving Skills
• Team Working Skills

FedEx is widely acknowledged as a world-class company. We are honored and proud to be consistently recognized as a great place to work, a technology innovator and one of the world’s most admired and respected companies.

FedEx is consistently named among the World’s most valuable and admired brands. Some of our recent awards include:

• 2020 Fortune’s World Most Admired Companies (14th)
• 2019 Fortune’s Best Places to Work (15th)
• 2019 Forbes’s One of the “Best Employers for Diversity”
• 2020 FedEx LAC included in the GPTW’s Best Workplaces in Latin America Ranking (24th)
• 2021 FedEx Mexico was included in the GPTW Ranking for 18th consecutive years
• 2020 FedEx Mexico received the CEMEFI Certification for 13th consecutive years endorsing FedEx as a company socially responsible
• 2021 FedEx Chile was re-certified with Giro Limpio, a seal from the Agency of Sustainable Energy that seeks to improve the energy efficiency of the ground transportation sector, by reducing fuel consumption and greenhouse gas emissions.
• 2019 FedEx Uruguay selected by GPTW among the 5 best companies to work for.