Lead Therapist

Four Seasons Hotel; Cabo San Lucas; Presencial; MXN 739,000 - 1,110,000; Jornada completa

Descripción de la vacante

A prestigious luxury hotel in Cabo San Lucas is seeking a Lead Therapist to perform massages and body treatments while supervising a team. The ideal candidate will have a certification, relevant experience in the spa industry, and a strong grasp of customer service. Join a team focused on creating exceptional guest experiences in a creative and collaborative environment.

Servicios

Potential for career growth

Free stays at properties worldwide

Formación

• 2 to 3 years of relevant experience in the Spa Luxury industry.
• Knowledge of computer systems and general software applications.
• Ability to listen and understand guest needs while ensuring privacy.

Responsabilidades

• Perform massages and body treatments according to established protocols.
• Supervise the team of Massage Therapists.
• Maintain inventories and create purchase orders.

Conocimientos

Certified Therapist

English proficiency

Supervisory experience

Excellent relationship skills

Educación

Education in beauty and body treatments

Descripción del empleo

About Four Seasons

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world‑class employee experience and company culture.

At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.

About the location

On the stunning southern coast of Mexico’s Baja peninsula, experience Cabo’s Golden Corridor with Mexican chic and a cool Mediterranean vibe. In the heart of all the action, the coveted community of Cabo Del Sol is home to our modern hacienda‑style village, with sparkling ocean views throughout. Create magical memories as hearts beat to the rhythm of Mexican music, art and culture – embraced by the warmth of our Four Seasons “familia.”

Be a part of something truly special! Join the team of Four Seasons Cabo San Lucas at Cabo Del Sol as Lead Therapist. This expansive property will include 96 beautifully appointed guestrooms and 61 Residences, centrally located in the "tourist corridor" between Cabo San Lucas and San José del Cabo atop the breathtaking Baja California Sur with amazing views of the sea where the Sea of Cortez meets the Pacific Ocean. Amenities will include three restaurants, three resort pools, an open‑air fitness center, Spa & Spa Garden, and a Clubhouse event facility.

Be You

An integral member of the Spa, the Lead Massage Therapist position performs massages and body treatments according to established Four Seasons protocols as well as supervising the team of Massage Therapist, maintaining inventories, creating POs, conducting trainings, scheduling employees and ensuring that all treatment rooms are properly equipped and that all standards/protocols are being performed by others. The Lead Massage Therapist also complies with Four Seasons’ core and culture standards. This position ensures a positive spa experience for all guests.

Requirements

• Certified Therapist
• English – speaking, reading, writing and oral proficiency
• 2 to 3 years of relevant experience in the Spa Luxury industry
• Supervisory experience
• Knowledge of computer systems and ease of learning general software applications
• Excellent relationship skills with colleagues and upward mobility
• Education and qualifications in beauty and body treatments, massage therapies, aromatherapy, manicure beauty products, customer service
• Ability to listen and understand guest needs, respect guest privacy, create an exceptional, customized and professional experience for our guests

Master Your Craft

• Direct responsibility for day‑to‑day key processes in the area of work
• Assumes training responsibilities when required; demonstrates a high degree of standards awareness; promotes teamwork and acts as a role model
• Attends all scheduled training sessions
• Solid knowledge of various treatment protocols
• Provides operational, employee and customer (internal and external) related feedback to management
• Displays warmth, care and genuine enthusiasm when dealing with guests and internal customers; lives the Golden Rule
• Provides professional treatments including massage, facial treatments and body treatments in a sensitive and personalized manner and following company standards and procedures; determines guest needs and preferences by asking pertinent questions
• Ability to perform an indoor and outdoor massage
• Possesses a high degree of product knowledge and relevant technical skills; intuitively etc.

What to Expect

• Be part of a caring team with a family spirit
• Have opportunities to build a successful career with global potential
• Work in a diverse and challenging environment and engage with the leadership team
• Be recognized for your accomplishments

About Four Seasons Hotels & Resorts

Four Seasons Hotels and Resorts opened its first hotel in 1961 and its story is a tale of continual innovation, remarkable expansion and a single‑minded dedication to the highest of standards. For over 50 years, Four Seasons has transformed the hospitality industry by combining friendliness and efficiency with the finest traditions of international hotel keeping.

Service Culture

Currently operating 126 hotels and resorts, and 45 residential properties in major city centers and resort destinations in 47 countries, and with more than 50 projects under planning or development, Four Seasons consistently ranks among the world’s best hotels and most prestigious brands in reader polls, traveler reviews and industry awards. Our greatest asset, and the key to our success, is our people. We believe that each of us needs a sense of dignity, pride, and satisfaction in what we do.

What it is Like to Work for Four Seasons Hotels & Resorts

At Four Seasons, we guide all of our actions by the Golden Rule: “Treat others the way you would like to be treated.” Here, you will get to work on a team that is built on mutual respect, collaboration, excellent service and a passion for service. As a luxury brand, your work will be also guided by very strict standards to ensure a high level of quality and service at all times. Expect to work hard but have fun and learn along the way, taking your career, experience and skills to the next level. As an added bonus, working with Four Seasons gives you the opportunity to work for an international company and travel all over the world while staying at incredible properties for free!

We look forward to receiving your application!