Lead Quality Engineer

Cognizant; Ciudad de México; Híbrido; MXN 600.000 - 900.000; Jornada completa

Descripción de la vacante

Cognizant is hiring a Lead Quality Engineer to join our hybrid delivery teams in the Mexico City area. You will design and execute automated testing solutions for complex billing journeys, leveraging Playwright, RestAssured and JavaScript to ensure reliable customer experiences.

You will mentor colleagues, drive test strategy, and collaborate with product and engineering partners across a large multinational environment to prevent defects and improve release readiness.

Formación

• Hands-on Playwright automation for modern web apps.
• Experience with RestAssured for API testing.
• Strong JavaScript programming skills.
• Domain experience in bill inquiry handling.
• 5–8 years in quality engineering or test automation in Agile.
• Excellent communication in multinational teams.
• ISTQB Advanced Level Test Automation Engineer or equivalent.

Responsabilidades

• Drive end-to-end quality strategy for bill inquiry applications.
• Design and implement scalable Playwright-based test frameworks.
• Develop RestAssured API test suites for service contracts.
• Author JavaScript automation utilities to improve maintainability.
• Coordinate hybrid model collaboration with product owners and developers.
• Execute functional regression and exploratory testing cycles.

Conocimientos

Playwright

RestAssured

JavaScript

Bill inquiry domain

QA experience 5-8 years

Cross-functional communication

Educación

ISTQB Advanced

Descripción del empleo

We’re hiring! At Cognizant we have an ideal opportunity for you to be part of one of the largest companies in the digital sector worldwide. A Great Place To Work where we look for people who contribute new ideas, experiencing a dynamic and growing environment. At Cognizant we promote an inclusive culture, where we value different perspectives providing career growth and development opportunities. #WelcomeToCognizant!

We’re hiring! At Cognizant we have an ideal opportunity for you to be part of one of the largest companies in the digital sector worldwide. A Great Place To Work where we look for people who contribute new ideas, experiencing a dynamic and growing environment. At Cognizant we promote an inclusive culture, where we value different perspectives providing career growth and development opportunities. #WelcomeToCognizant! We have an exciting opportunity for an exceptional individual to work supporting one of our clients as a Lead Quality Engineer Serve as a lead quality engineer for hybrid model projects designing and executing automated testing solutions using Playwright RestAssured and JavaScript for complex bill inquiry handling journeys in a large scale multinational environment. Ensure high reliability of customer billing experiences through robust test strategies defect prevention and close collaboration with cross functional product and engineering teams.

Responsibilities

• Drive end to end quality strategy for bill inquiry handling applications by defining test approaches that maximize coverage for customer billing journeys and reduce production defects through proactive risk based planning.
• Design and implement scalable test automation frameworks using Playwright for web channels so that repetitive regression scenarios are executed consistently and efficiently across multiple environments.
• Develop robust RestAssured based API test suites that validate bill inquiry service contracts data integrity error handling and performance to ensure reliable integration between channels and backend platforms.
• Author JavaScript based automation utilities and helpers that improve maintainability readability and reusability of test scripts while simplifying onboarding for new team members.
• Coordinate hybrid model collaboration with product owners developers and business analysts to clarify bill inquiry requirements refine acceptance criteria and prevent defects before implementation.
• Execute functional regression integration and exploratory testing cycles for bill inquiry handling features while documenting clear steps outcomes and evidence that enable rapid defect resolution.
• Analyze production incidents and quality trends related to billing inquiries then translate findings into regression scenarios process improvements and preventive quality controls.
• Mentor team members on quality engineering practices including automation standards coding guidelines and test design techniques so that overall team capability and consistency improve over time.
• Establish and monitor quality metrics such as defect leakage automation coverage and execution reliability to provide transparent insight into release readiness and continuous improvement opportunities.
• Collaborate with performance and reliability specialists to identify test scenarios that simulate real world bill inquiry traffic patterns and reduce risks of latency or failures in peak periods.
• Coordinate day shift activities with distributed teams by planning daily test priorities tracking progress and communicating risks or blockers early to keep delivery on schedule in the hybrid work model.
• Document and continuously refine test cases automation suites and quality processes in shared repositories so that knowledge remains accessible and reusable across projects and future releases.
• Engage with stakeholders to demonstrate test results provide concise quality reports and explain how automation and defect prevention measures contribute to better customer trust in billing transparency.

Qualifications

• Demonstrate strong hands on expertise in Playwright automation for modern web applications including script development execution triage and optimization for long term maintainability.
• Apply proven experience with RestAssured to validate complex bill inquiry application programming interfaces including request response structures headers authorization flows and error scenarios.
• Utilize solid JavaScript programming skills to design modular automation code implement utilities manage asynchronous operations and integrate with supporting test tools or libraries.
• Bring practical domain experience in bill inquiry handling including billing adjustments dispute flows payment clarifications and statement breakdowns to design realistic and high value test scenarios.
• Show a track record of five to eight years in quality engineering or test automation roles working in agile product teams and delivering stable releases for customer facing systems.
• Communicate clearly with cross functional partners in a multinational setting adapting information to technical and non technical audiences while supporting an inclusive hybrid work culture.

Certifications Required: ISTQB Certified Tester Advanced Level Test Automation Engineer or any equivalent test automation certification

Why Cognizant?

Improve your career in one of the largest and fastest growing IT services providers worldwide

Receive ongoing support and funding with training and development plans

Have a highly competitive benefits and salary package

Get the opportunity to work for leading global companies

We are committed to respecting human rights and build a better future by helping your minds and the environment

We invest in people and their wellbeing.

We create conditions for everyone to thrive. We do not discriminate based on race, religion, color, sex, age, disability, nationality, sexual orientation, gender identity or expression, or for any other reason covered.

Igualdad de Empleo y Política de Acción Afirmativa:

Cognizant es un empleador que ofrece igualdad de oportunidades. Todos los solicitantes calificados recibirán consideración para el empleo sin distinción de sexo, identidad de género, orientación sexual, raza, color, religión, origen nacional, discapacidad, estado de veterano protegido, edad o cualquier otra característica protegida por la ley.

At Cognizant we believe than our culture make us stronger!

#BeCognizant #IntuitionEngineered