Lead Development Representative

Ul Solutions; México; Hybrid; MXN 300,000 - 540,000; Full time

Job summary

UL Solutions busca un Lead Development Representative para apoyar a vendedores de Amazon. Serás el punto principal de contacto para clientes potenciales, calificando oportunidades y coordinando cotizaciones, manteniendo una alta capacidad de respuesta.

Trabajo híbrido en México con enfoque en desarrollo de negocio, seguimiento de oportunidades en CRM y colaboración estrecha con Sales para avanzar oportunidades grandes o estratégicas.

Qualifications

• 2+ años de experiencia en ventas, desarrollo de negocios, servicio al cliente, gestión de cuentas, coordinación de proyectos o roles similares.
• Comunicación en inglés sólida, escrita y verbal.
• Experiencia contactando a clientes por teléfono, correo electrónico y reuniones virtuales.
• Dominio de Microsoft Office y sistemas CRM.
• Excelentes habilidades organizativas, de gestión del tiempo y de desarrollo de relaciones.

Responsibilities

• Ser el contacto principal para clientes que envían solicitudes de pruebas y certificación a través del portal de Amazon.
• Contactar a clientes potenciales de forma oportuna para entender sus necesidades y establecer relaciones comerciales de confianza.
• Calificar oportunidades entrantes e identificar potencial de ventas adicional en portafolios de productos.
• Gestionar múltiples proyectos y oportunidades simultáneamente con alto nivel de respuesta.
• Guiar a los clientes en las etapas iniciales del proceso de ventas, identificando proyectos, reuniendo información y coordinando cotizaciones.
• Colaborar con Ejecutivos de Ventas para convertir oportunidades grandes o estratégicas en desarrollo.
• Trabajar con equipos de laboratorio para asegurar lanzamientos de proyectos de prueba eficientes y satisfacer expectativas.
• Utilizar estrategias de alcance aprobadas, plantillas de comunicación y buenas prácticas para maximizar conversiones.
• Rastrear oportunidades a lo largo del ciclo de ventas y garantizar seguimiento oportuno con clientes.
• Mantener registros precisos en herramientas CRM y contribuir a iniciativas de crecimiento de pipeline.
• Mantenerse informado sobre tendencias de la industria, necesidades de los clientes y ofertas de UL Solutions.

Skills

English skills

Phone/Email meetings

MS Office & CRM

Time management

Relationship building

Tools

CRM systems

Job description

Lead Development Representative

Empresa: Ul Solutions Tipo de empleo: Tiempo completo Mexico

Descripción del trabajo - Lead Development Representative

Description

• Serve as the primary point of contact for Amazon vendors submitting testing and certification requests through the Amazon portal.
• Contact prospective customers promptly to understand their testing needs and establish trusted business relationships.
• Qualify inbound opportunities and identify additional sales potential across product portfolios.
• Manage multiple customer projects and opportunities simultaneously while maintaining a high level of responsiveness.
• Guide customers through the initial stages of the sales process, including project identification, information gathering, and quote coordination.
• Collaborate closely with Sales Executives to transition larger or strategic opportunities for further development.
• Partner with laboratory teams to ensure testing projects are launched efficiently and customer expectations are met.
• Utilize approved outreach strategies, communication templates, and engagement best practices to maximize conversion rates.
• Track opportunities throughout the sales cycle and ensure timely follow-up with customers.
• Maintain accurate records in CRM tools and contribute to pipeline growth initiatives.
• Stay informed about industry trends, customer needs, and UL Solutions’ service offerings.

Qualifications

• 2+ years of experience in sales, business development, customer service, account management, project coordination, or similar customer-facing roles.
• Strong English communication skills, both written and verbal.
• Experience engaging customers via phone, email, and virtual meetings.
• Proficiency with Microsoft Office applications and CRM systems.
• Excellent organizational, time management, and relationship-building skills.

What you’ll experience working for ULS

UL Solutions has been pioneering change since 1894 and we’re still leading the way. From day one, we’ve blazed a trail protecting the planet and everyone on it. Our teams have influenced billions of products, plus services, software offerings and more. We break things, burn things and blow things up. All in the name of safety science.

That’s where you come in — because none of it could happen without you. It takes passion to protect people, problem-solving to safeguard personal data and conviction to make the world a more sustainable place. It takes bold ideas and brilliant minds to build a better world for future generations across the globe.

This is more than a job. It’s a calling. A passion to use our expertise and play our part in creating a more secure, sustainable world today — and tomorrow. As a member of our safety science community, you’ll use your ideas, your energy and your ambition to innovate, challenge and ultimately, help create a safer world.

Everyone here is unique. But we’re also a global community, working together to help create a safer world. Join UL Solutions and you can connect with the brightest minds in the business, all bringing their distinct perspectives and diverse backgrounds together to deliver real change.

Empowering our customers to keep the world safe means thinking ahead. It means investing in training and empowering our people to learn and innovate. At UL Solutions, wehelp build a better future — one where everyone benefits.

Join UL Solutions to be at the center of safety. To learn more about us and the work we do, visit UL.com

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Sobre la empresa

Ul Solutions

A global leader in applied safety science, UL Solutions (NYSE: ULS) transforms safety, security and sustainability challenges into opportunities for customers in more than 110 countries. UL Solutions delivers testing, inspection and certification services, together with software products and advisor...

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