Last Mile Operations Leader - Deliveries & People

Servicios Comerciales Amazon Mexico S. de R.L. de C.V.; Ciudad de México; Presencial; MXN 600,000 - 800,000; Jornada completa

Descripción de la vacante

A leading e-commerce company in Mexico City is seeking an Operations Manager to oversee the operations of their Delivery Stations. The successful candidate will manage daily relationships with delivery service providers and drive operational goals. They must have at least 5 years of experience in employee performance management and fluency in both Spanish and English. This role offers a dynamic work environment with responsibilities including team leadership and solving complex operational challenges.

Formación

• 5+ years of employee and performance management experience.
• 5+ years of operational experience.
• 1+ years of performance metrics, process improvement or lean techniques experience.

Responsabilidades

• Managing the delivery of Amazon orders directly to customers.
• Driving operational goals and metrics for the Delivery Station.
• Hiring and developing top talent for the site.

Conocimientos

Employee and performance management

Operational excellence

Fluent in Spanish and English

Educación

Bachelor's degree or equivalent

Descripción del empleo

A leading e-commerce company in Mexico City is seeking an Operations Manager to oversee the operations of their Delivery Stations. The successful candidate will manage daily relationships with delivery service providers and drive operational goals. They must have at least 5 years of experience in employee performance management and fluency in both Spanish and English. This role offers a dynamic work environment with responsibilities including team leadership and solving complex operational challenges.