Key Account Manager

Enovis; Tijuana; Presencial; MXN 200,000 - 400,000; Jornada completa

Descripción de la vacante

A medical technology company located in Tijuana, Mexico is seeking a Customer Service Representative to support purchase orders and provide technical product assistance. Candidates should have a high school diploma, strong English proficiency, and at least one year of customer service experience. This position involves managing orders, addressing customer inquiries, and ensuring detailed reports. Competitive advantages include an emphasis on detail and urgency, with a full-time employment structure.

Formación

• High school diploma or equivalent is required.
• Proficiency in English at 90% is mandatory.
• Minimum of 1 year experience in customer service.

Responsabilidades

• Manage purchase orders for customers over phone and email.
• Generate reports related to key accounts.
• Assist customers with inquiries about customized products.

Conocimientos

Advanced English proficiency

Computer skills (Intermediate Excel)

Customer service experience

Attention to detail

Sense of urgency

Educación

High school diploma or equivalent

Herramientas

Oracle

Descripción del empleo

Who We Are

ABOUT ENOVIS

Enovis Corporation (NYSE : ENOV) is an innovation-driven medical technology growth company dedicated to developing clinically differentiated solutions that generate measurably better patient outcomes and transform workflows. Powered by a culture of continuous improvement global talent and innovation the Companys extensive range of products services and integrated technologies fuels active lifestyles in orthopedics and beyond. For more information about Enovis please visit .

What Youll Do

Summary :

Responsible for addressing customer needs by providing detailed support related to purchase orders technical product information assistance with online orders updates on open orders and general inquiries about our products.

Key Responsibilities :

• Manage purchase orders via phone and email including returns and applicable credit issuance.
• Generate order reports for key accounts.
• Assist customers with special requests or inquiries regarding customized products tailored to their specifications.
• Provide support for online orders including order status updates shipping dates and general product-related questions.

Qualifications :

• High school diploma or equivalent.
• Advanced English proficiency (90%).
• Computer skills : Intermediate Excel; experience with Oracle is a plus.
• Minimum of 1 year of customer service experience.
• Strong attention to detail.
• Ability to work with a sense of urgency.

Please upload your resume in English.

EOE AA M / F / VET / Disability Statement

All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of race religion color national origin sex protected veteran status disability or any other basis protected by federal state or local laws.

Required Experience :

Manager

Key Skills

IT Hardware,Ado,Agriculture,Market Research,Art And Craft

Employment Type : Full-Time

Experience : years

Vacancy : 1